Store Manager - Fifth Avenue, Abercrombie & Fitch

Abercrombie & Fitch Co.•New York, NY

About The Position

The Store Manager leads the store and is responsible for staffing, training, developing, and retaining part-time and full-time associates, including supporting management career development. The role is accountable for store operations, including hours management, asset protection, and salesfloor and stockroom organization. The Store Manager upholds company standards and policies and promotes a strong store experience through customer engagement and brand presentation. The position oversees store operations and inventory, recruits and develops associates and managers, manages staffing, scheduling, and payroll, and uses reporting to support decisions. The Store Manager also protects store assets, oversees store maintenance, performs opening and closing routines, operates point-of-sale systems, and represents the brand and company culture.

Requirements

  • At least 2 years of store management experience or relevant supervisory experience in a customer-facing role.
  • Proven ability to drive business results in a fast-paced retail environment.
  • Excellent communication, leadership, and interpersonal skills.
  • Strong ability to build relationships and collaborate effectively.
  • Proven results in assessing and developing talent.
  • Strong critical-thinking and problem-solving skills.
  • High attention to detail, thoroughness, and accuracy while multitasking.
  • Self-motivated, with the ability to take initiative.
  • Strong customer focus and knowledge of current fashion trends.

Responsibilities

  • Oversee salesfloor and stockroom operations to ensure excellent customer service and seamless operations.
  • Coach staff on product knowledge and brand awareness to drive sales.
  • Ensure visual displays follow brand and corporate direction.
  • Recruit, hire, and train management and non-management associates.
  • Conduct staffing, scheduling, and payroll management.
  • Oversee inventory, replenishment, stockroom, and omnichannel operations.
  • Analyze reporting to inform decision-making.
  • Protect store assets and oversee store maintenance.
  • Perform opening and closing routines.
  • Operate register and point-of-sale systems.
  • Represent the brand and exemplify company culture and values.
  • Staff, train, develop, and retain part-time and full-time staff, including supporting management career development.

Benefits

  • Quarterly incentive bonus program
  • Paid time off
  • Paid volunteer day per year
  • Merchandise discount
  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Associate Assistance Program
  • Paid parental and adoption leave
  • 401(k) savings plan with company match
  • Training and development
  • Opportunities for career advancement and promotion from within
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