Boutique Assistant-Fifth Avenue

Richemont • New York, NY

2d • Onsite

About The Position

Van Cleef & Arpels is seeking a Boutique Assistant for its Fifth Avenue boutique. Reporting to the Assistant Boutique Manager, the role supports Sales Associates and Reception while helping deliver an exceptional client experience and ensuring the smooth daily operation and maintenance of the boutique. The assistant participates in the Van Cleef & Arpels Service Excellence Ceremony and follows management and corporate protocols for client experience.

The position includes replenishing selling-floor supplies, supporting boutique opening and closing, handling morning jewelry setup and evening jewelry pulling, maintaining backstock, accurately restocking POS stations and desks, and partnering with Management and Boutique Administrators to keep merchandise in proper condition. The assistant also greets clients, assists with Reception duties, and upholds the Maison's image through a professional demeanor and adherence to the Service Charter.

The ideal candidate has a bachelor's degree or equivalent, strong organizational and multitasking skills, computer proficiency, and excellent communication and verbal abilities. Two or more years of experience in a fast-paced luxury environment is preferred. SAP familiarity and fluency in multiple languages are beneficial. Candidates must have valid U.S. work authorization. Salary is negotiated based on skills and prior experience; the stated range is $30–$32 per hour, and the role is bonus eligible.

Requirements

• Bachelor's degree or equivalent.
• Strong organizational skills and ability to multitask and manage multiple projects simultaneously.
• Computer proficiency.
• Excellent communication and verbal abilities.
• Proactive and adaptable approach, with the ability to thrive in a dynamic retail environment.
• Ability to provide exceptional customer service and support boutique operations.
• Valid work authorization for employment in the USA.

Nice To Haves

• At least two years of experience in a fast-paced luxury environment.
• Familiarity with SAP software.
• Fluency in multiple languages.

Responsibilities

• Replenish selling-floor supplies, including shopping bags and wrapping paper, as needed.
• Participate in setting up and breaking down the boutique at opening and closing.
• Handle morning jewelry setup and evening jewelry pulling, and maintain backstock.
• Accurately backfill POS stations and desks.
• Partner with Management and Boutique Administrators to ensure merchandise is kept in proper condition.
• Greet clients and assist with Reception duties.
• Respect management and corporate protocols for the client experience.
• Maintain a professional demeanor, uphold Van Cleef & Arpels' image, and follow the Service Charter.
• Support Sales Associates and daily boutique maintenance and operations.
• Participate actively and consistently in the Van Cleef & Arpels Service Excellence Ceremony.

Benefits

• Medical, dental, and vision programs.
• Health savings and flexible spending accounts.
• Life insurance and disability benefits.
• 401(k) with employer match.
• Paid time off.
• Wellness reimbursement benefit.
• Access to an employee assistance program.
• Volunteer days off.
• Bonus eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level