Intimissimi Store Manager at its Cherry Hill, NJ - IV69 location

ONIVERSE•Cherry Hill Township, NJ

4d•$50,000 - $55,000•Onsite

About The Position

The Store Manager oversees efficient store operations and serves as a key reference point for the store team. The role leads by example in client service and fashion expertise, trains and develops team members, and supports execution of the store strategy to achieve performance goals and profitable sales growth. This includes customer and product operations, merchandising, talent development, and creating memorable in-store experiences that build lasting customer relationships. The Store Manager leads with an innovative, positive, and professional approach, while demonstrating Oniverse’s values: Open Minded, Authentic, Passionate, Dynamic, Team Player, and Pragmatic. The position works closely with Sales Leads, Assistant Managers, and the District Manager to deliver strong customer service, efficient operations, and commercial results. The role may also support new store openings and participate in company-wide contests. The Store Manager is expected to maintain a clean, organized, and welcoming store environment, including the sales floor, fitting rooms, cash desk, and backroom areas. The position may be assigned other responsibilities by the direct manager based on business needs and career development purposes.

Requirements

Must be eligible to work in the US for any employer.
High school graduate or equivalent.
Strong verbal and written communication skills.
Commitment, self-motivation, and goal orientation.
Problem-solving skills.
Ability to work a flexible schedule, including nights, holidays, and weekends.
Ability to lift more than 20 pounds; stand for long periods; bend, stretch, engage in repetitive motions, and push, pull, and carry items for short distances; climb a ladder and use a step stool.

Nice To Haves

At least 4 years of experience in customer service and the contemporary retail industry is preferred.

Responsibilities

Ensure compliance with company policies and procedures.
Lead sales activity on the sales floor, engage with customers and top clients, and ensure exceptional customer service.
Follow up with clients through the Sales Team and support customized proposals based on client needs.
Achieve and exceed personal sales and productivity goals agreed upon with the District Manager.
Represent brand standards and deliver a high-level customer experience.
Mentor, inspire, train, and develop the team in product knowledge, brand awareness, and collection knowledge.
Monitor competitors and fashion trends.
Attract, recruit, and retain a high-performing team and foster an inspiring work environment.
Promote brand awareness and build store presence through community outreach and company-sponsored events.
Oversee daily incoming and outbound merchandise requests and shipments.
Develop business action plans with the District Manager to improve sales across product categories and client segments.
Manage stock levels in communication with the District Manager to support sell-through and new product launches.
Operate the POS system and conduct email, opening, and closing procedures.
Maintain store cleanliness and organization, including cleaning shelves, fixtures, glass, floors, shared areas, sinks, and countertops, and emptying trash.
Support visual and housekeeping standards.
Conduct coaching and counseling sessions, provide timely constructive feedback, and oversee employee performance check-ins.
Establish individual employee goals and create action plans with the District Manager.
Prepare accurate monthly schedules by analyzing peak hours, ensuring adequate floor coverage, and submitting payroll records on time.
Communicate company KPIs and identify strategies to meet performance standards.
Plan and execute promotional events, product launches, and other initiatives to increase foot traffic and sales.
Coordinate Sales Leads and Assistant Managers to support customer service, store operations, sales strategies, and commercial goals.
Train Sales Leads and Assistant Managers, potentially including cross-department functions.
Support new store openings across the US and participate in nationwide contests when selected or applicable.

Benefits

Base salary plus a monthly bonus based on budget achievement, store volume, and location.
Medical insurance.
Pet insurance.
Paid time off.
Paid parental leave, subject to eligibility requirements.
401(k) matching.
Pre-tax commuter benefits for transit and parking, depending on city or state.
Referral bonus.
Employee discount.
Free uniform.