Store Manager - Southern Philadelphia/Delaware Area

DTLR, Inc.•Dover, DE
•$18 - $25•Onsite

About The Position

The Store Manager is responsible for the daily operations of a retail store, ensuring maximum sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. This posting covers Store Manager positions at DTLR locations throughout Southern Philadelphia and Delaware. The standard work week is a minimum of 46 hours, with a flexible schedule that includes days, nights, weekends, and holidays. The role may require working in multiple stores within the assigned district.

Requirements

  • At least one year of retail management experience.
  • Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
  • Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
  • Ability to think strategically and plan and organize effectively.
  • Ability to maintain a high degree of professionalism.
  • Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
  • Results-driven, with critical and creative thinking, project management, time management, analytical, and organizational skills.
  • Ability to exercise discretion, confidentiality, and independent judgment with compassion and diplomacy.
  • Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
  • Ability to execute directives with precision and consistency.
  • Working knowledge of Microsoft Office products.
  • Willingness to work in multiple stores in the assigned district.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
  • Reliable transportation and willingness to travel by car, plane, or train.

Responsibilities

  • Oversee the quality and performance of the retail store staff.
  • Analyze and measure business trends to maximize revenues and control costs at or better than plan.
  • Ensure compliance with all company policies and procedures.
  • Model effective leadership to gain commitment to store goals and training standards.
  • Recruit, select, train, and develop store personnel.
  • Conduct annual performance evaluations for all store employees.
  • Manage expenses and develop strategies to help stores perform in accordance with the budget.
  • Monitor and identify loss or inventory inconsistencies to help the store meet or exceed company shrink goals.
  • Monitor and control operational compliance, safety, and business standards.
  • Identify market conditions and merchandise opportunities and communicate relevant information to the District Manager.
  • Uphold company customer service standards and provide customers with a friendly environment and outstanding service.
  • Perform other duties as assigned.

Benefits

  • Bonus opportunities in addition to base pay if store KPIs are met.
  • Company 401(k) plan.
  • Medical, dental, and vision coverage for full-time roles.
  • Sick leave for full-time roles.
  • Parental leave for full-time roles.
  • Company-paid time off for full-time roles.
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