Area Manager (Southern Illinois)

St. Moritz Security Services•Marion, IA

About The Position

St. Moritz Security Services, Inc. is hiring an Area Manager to oversee security operations in Southern Illinois. This hands-on leadership role is responsible for the day-to-day operations of assigned security accounts and works closely with the sales team to identify and develop business opportunities. The Area Manager leads and supports security personnel, maintains client relationships, and ensures that contractual, company, regulatory, and operational requirements are met. The position also involves building and developing the workforce through recruiting, hiring, onboarding, training, and employee support. The Area Manager identifies potential new business, supports sales activities, and represents the company in the Southern Illinois business community. Travel throughout the territory is required for day trips; relocation is not required.

Requirements

High school diploma or equivalent (GED or high school equivalent).
Illinois PERC Card.
Valid driver's license and reliable transportation.
Ability to travel throughout Southern Illinois.
Computer proficiency, including Microsoft Word and Excel.
Strong organizational and administrative skills.
Strong understanding of security staffing, scheduling, training, compliance, and client management.
Ability to lead and motivate security personnel.
Experience recruiting, interviewing, selecting, onboarding, and developing employees.
Ability to identify business-development opportunities and generate leads.

Nice To Haves

Experience managing contract staffing operations, multiple client accounts, or a security branch or territory.

Responsibilities

Lead day-to-day security operations throughout the assigned territory.
Lead and support security supervisors, officers, and other field personnel.
Ensure client expectations, contractual requirements, company standards, and applicable regulations are consistently met.
Conduct weekly client visits to evaluate service, address concerns, strengthen relationships, and identify improvements.
Monitor staffing, attendance, performance, training, certifications, incidents, safety, and other operational requirements.
Ensure post orders, procedures, equipment, and staffing levels are appropriate for each client location.
Communicate operational performance, staffing, client satisfaction, and emerging issues to leadership.
Oversee payroll, billing, contract documentation, rate changes, and revenue recognition.
Recruit qualified security officers; interview candidates and participate in selection decisions.
Coordinate hiring and onboarding, and ensure new officers receive required orientation, training, certifications, and site-specific instruction.
Support employee development, performance, retention, and accountability, and address staffing needs and vacancies.
Identify and provide qualified leads for new security business to the sales department.
Build relationships with prospective clients and local business leaders, and identify opportunities to expand services for existing clients.
Participate in prospect meetings, site visits, presentations, proposals, and business-development activities.
Work with sales leadership to develop security solutions based on client needs.
Represent the company professionally throughout the Southern Illinois business community.