Store A Manager - 2704589

Circle K Stores•Myrtle Beach, SC

10d•Onsite

About The Position

The Store Manager leads store operations and supervises two or more full-time employees, potentially including Assistant Managers, Lead Representatives, and Customer Service Representatives. The manager recruits, hires, trains, schedules, coaches, and evaluates employees; maintains a clean, stocked, organized store; and promotes excellent customer service and a safe, professional image. The role also manages supplier and community relationships, communicates expectations and updates to employees, and ensures required training, documentation, and reports are completed accurately and on time. The Store Manager plans and executes actions to meet store objectives, oversees merchandise presentation and pricing, and manages financial performance. Duties include analyzing sales and expenses, forecasting and budgeting profit-and-loss lines, managing merchandise margins, safeguarding funds, and reporting discrepancies to the District Manager. The position requires open availability and at least 50 hours of work per week, with hours that may include all shifts, weekends, and holidays. Most work is indoors, with occasional outdoor duties and exposure to cold temperatures and noise. The role involves standing and walking for an entire shift, working alone, operating a motor vehicle and cash register or computer, and performing physical tasks such as lifting, reaching, bending, pushing, and pulling.

Requirements

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; preferred.
Ability to supervise and train employees in the use of equipment, tools, and materials associated with Customer Service Representative, Lead CSR, and Store Assistant roles.
Ability to supervise and manage the functions associated with Customer Service Representative, Lead CSR, and Store Assistant roles.
Ability to use a computer, or acquire the skills needed to use one for reports, inventory control, cash control, and employment forms.
Valid driver’s license and dependable transportation.
Open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the job and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week, including hours on all shifts, weekends, and holidays.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects with hands throughout the shift, including tasks requiring eye-hand coordination.
Ability to push or pull with arms using up to 20 pounds of force; reach overhead; and bend and twist at the waist.
Ability to stoop, kneel, squat, push, and pull, and to stand or walk for an entire shift.
Ability to work alone and tolerate occasional noise and cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.
May be required to climb a ladder to store or retrieve materials or place and remove signs.

Responsibilities

Directly supervise the activities of two or more full-time employees.
Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees, including performance-based feedback and appraisals.
Assign tasks and maintain a clean, adequately stocked, organized, and well-kept store that meets company standards.
Promote excellent customer service and resolve customer complaints professionally and promptly.
Develop positive professional relationships with suppliers and promote a safe, positive image in the neighboring community.
Ensure employee training is completed on time, including customer service, store image, marketing execution, safety, and cash awareness.
Communicate information to employees in a timely manner and hold ongoing communication meetings with store employees and the District Manager.
Develop action plans to address store needs and achieve objectives.
Organize and maintain store files and manuals, and ensure required reports are accurate and timely.
Ensure merchandise is stocked, attractively displayed, and priced correctly, and that required employment posters and signs are accessible.
Analyze daily sales and expenses and take action to maximize sales and net profits.
Budget and forecast profit-and-loss lines, manage merchandise margins, safeguard and account for money received and disbursed, and conduct other financial analysis.
Notify the District Manager of sales, cash, inventory, or operating discrepancies.
Provide regular, predictable onsite attendance and perform other duties as assigned.