Store A Manager - 2704589

Circle K•Jacksonville, NC

13d•Onsite

About The Position

The Store A Manager leads the store’s day-to-day operations, supervises employees, and ensures the store meets company standards for customer service, cleanliness, stocking, organization, safety, and marketing execution. The manager recruits, hires, trains, schedules, coaches, and evaluates employees; maintains professional relationships with suppliers, customers, the community, and the District Manager; and ensures timely communication and completion of required training and reports. The role is responsible for planning and organizing store activities, maintaining records and manuals, ensuring merchandise is properly stocked and displayed, and analyzing sales, expenses, margins, and profit-and-loss information. The manager safeguards and accounts for money, addresses operating discrepancies, and takes appropriate steps to maximize sales and net profits. This full-time position requires at least 50 hours per week and may include any shift, weekends, and holidays. Work is primarily indoors, with occasional outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role also involves occasional exposure to cold temperatures and noise, and may be performed with minimal direction and periodic supervision.

Requirements

High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
Ability to use a computer or acquire the skills needed to complete and analyze reports and manage inventory, cash, and employment-related forms.
Valid driver’s license and dependable transportation.
Open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the job and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to lift or carry up to 30 pounds from ground to overhead occasionally and up to 50 pounds from ground to waist occasionally.
Ability to grasp, reach, and manipulate objects with hands throughout a shift, with eye-hand coordination.
Ability to push or pull with arms using up to 20 pounds of force.
Ability to reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull.
Ability to stand and/or walk for an entire shift and work alone.
Ability to operate a cash register and/or computer keyboard.
Ability to work around occasional noise and cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
Ability to climb a ladder when needed to store or retrieve materials or place and remove signs.
Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

Directly supervise the activities of two or more full-time employees.
Recruit, hire, and train employees to provide excellent customer service.
Assign and manage tasks to keep the store clean, stocked, organized, and maintained to company standards.
Schedule employees according to company guidelines and business needs.
Use non-discriminatory management practices in hiring, training, counseling, mentoring, motivating, and separating employees.
Build positive, professional relationships with suppliers and resolve customer complaints promptly and professionally.
Maintain regular and predictable onsite attendance and promote a safe, positive public image in the community.
Prepare timely employee performance appraisals and check-ins, including 30-day, 60-day, 90-day, 12-month, and anniversary reviews.
Train employees on customer service, store image, marketing execution, safety, cash awareness, and required procedures; ensure required training is completed on time.
Establish timely communication with employees and ongoing communication meetings with store employees and the District Manager.
Evaluate store needs and develop action plans to meet objectives.
Organize and maintain store files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expenses and take action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform financial analyses to maximize sales and net profits.
Notify the District Manager of sales, cash, inventory, or operating discrepancies.
Supervise and train employees in the use of equipment, tools, and materials associated with CSR, Lead CSR, and Store Assistant roles.
Supervise and manage functions associated with CSR, Lead CSR, and Store Assistant roles.