Store A Manager

Circle K • Fishers, IN

3d • $19 - $32 • Onsite

About The Position

The Store A Manager leads store operations and supervises at least two full-time employees, which may include Assistant Managers, Lead Representatives, and Customer Service Representatives. The manager recruits, hires, trains, schedules, mentors, and evaluates employees while maintaining customer service, store presentation, safety, and compliance with company standards. The role also builds relationships with suppliers and the surrounding community, addresses customer concerns, and ensures regular onsite attendance.

The manager plans and organizes store activities, assigns work, maintains store files and manuals, oversees required reports and training, and ensures merchandise is stocked, displayed, and priced correctly. Financial duties include analyzing sales and expenses, preparing and managing P&L budgets and forecasts, overseeing merchandise margins, safeguarding funds, and reporting discrepancies to the District Manager. The position requires at least 50 hours of work per week, across shifts and potentially weekends and holidays. Most work is indoors, with occasional outdoor duties and exposure to cold conditions, noise, and physical tasks such as lifting and stocking.

Requirements

• High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
• Ability to supervise and train employees in the use of equipment, tools, and materials described in Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to supervise and manage the functions described in Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
• Ability to use a computer or acquire the skills needed for store computer use, including reports, inventory control, cash control, and employment-related forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the essential duties and physical functions of the job and work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work a minimum of 50 hours per week.
• Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
• Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
• Ability to grasp, reach, and manipulate objects with hands throughout the shift, with eye-hand coordination.
• Ability to push or pull with arms using up to 20 pounds of force.
• Ability to reach overhead, bend and twist at the waist, and stoop, kneel, squat, push, and pull.
• Ability to stand and/or walk for an entire shift and work alone.
• Ability to operate a cash register and/or computer keyboard.
• Ability to tolerate occasional noise and, if required, climb a ladder to store or retrieve materials or place and remove signs.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of two or more full-time employees.
• Recruit, hire, train, schedule, counsel, mentor, motivate, and evaluate employees in accordance with company guidelines and nondiscrimination practices.
• Assign and manage tasks to keep the store clean, stocked, organized, and well-maintained according to company standards.
• Maintain a professional and supportive image among employees and supervisors.
• Develop positive, professional relationships with suppliers and provide excellent customer service, resolving complaints promptly and professionally.
• Maintain regular and predictable onsite attendance and promote a safe, positive image in the neighboring community.
• Prepare timely employee performance appraisals and check-ins in Workday, including 30- and 60-day check-ins, 90-day reviews, 12-month reviews, and anniversary check-ins.
• Train employees on customer service, store image, marketing execution, safety procedures, cash awareness, and required company training.
• Ensure employees receive timely communications and hold periodic communication meetings with store employees and the District Manager.
• Evaluate store needs and develop action plans to meet objectives.
• Organize and maintain store files and manuals; ensure required reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and priced correctly, and employment-related posters and signs are accessible to employees.
• Analyze daily sales and expenses and take action to maximize sales and net profits.
• Budget and forecast P&L lines and manage merchandise margins.
• Safeguard and account for money received and disbursed; perform financial analyses to maximize sales and net profits.
• Notify the District Manager of sales, cash, inventory, or operating discrepancies.
• Perform other duties as assigned.
• Work a minimum of 50 hours per week and perform duties across shifts, including weekends and holidays when scheduled.
• Perform occasional outdoor duties such as cleaning parking lots and gas pumps and taking out garbage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED