Store A Manager

Circle K•Gibsonia, PA

6d•$19 - $32•Onsite

About The Position

The Store A Manager leads the store’s employees and operations, maintaining customer service, store image, safety, communications, and financial performance. The role directly supervises two or more full-time employees and is responsible for recruiting, hiring, training, scheduling, coaching, and evaluating staff. The manager ensures the store is clean, stocked, organized, and operated according to Company standards, while building positive relationships with suppliers, customers, employees, and the neighboring community. The manager plans and organizes store activities, monitors merchandise presentation and pricing, maintains required records and reports, and communicates regularly with employees and the District Manager. The position analyzes sales, expenses, margins, and profit-and-loss lines; safeguards funds; and addresses discrepancies. The work requires at least 50 hours per week, with hours that may include all shifts, weekends, and holidays. Most work is indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage.

Requirements

High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience (preferred in the posting).
Ability to supervise and train employees in the use of equipment, tools, and materials identified in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to supervise and manage functions identified in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to use a computer or acquire the skills needed to use one at the store, including completing and analyzing reports and managing inventory, cash, and employment-related forms.
Valid driver’s license and dependable transportation.
Open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects with hands throughout the shift, including eye-hand coordination.
Ability to push or pull with the arms up to 20 pounds, reach overhead, bend and twist at the waist, and stoop, kneel, squat, push, and pull.
Ability to stand or walk for an entire shift and work alone.
Ability to operate a cash register and/or computer keyboard; may need to climb a ladder to store or retrieve materials or place and remove signs.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors, and tolerate occasional noise.
Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

Directly supervise the activities of two or more full-time employees, potentially including Assistant Managers, Lead Representatives, and Customer Service Representatives.
Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees in accordance with Company guidelines and non-discrimination practices.
Assign and manage work to keep the store clean, adequately stocked, organized, and maintained to Company standards.
Maintain a professional and supportive image among employees and supervisors, and provide regular, predictable onsite attendance.
Develop positive professional relationships with suppliers; promote excellent customer service and resolve complaints promptly and professionally.
Promote a safe, positive public image in the neighboring community.
Prepare timely employee performance appraisals and check-ins in Workday, including 30- and 60-day check-ins, 90-day reviews, 12-month reviews, and anniversary check-ins.
Train employees on customer service, store image, marketing execution, safety procedures, cash awareness, and required Company training.
Ensure employees receive timely communications and hold periodic ongoing communication meetings with store employees and the District Manager.
Evaluate store needs and develop action plans to meet objectives.
Organize and maintain store files and manuals, and ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and that required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed, perform other financial analysis necessary to maximize sales and profits, and notify the District Manager of sales, cash, inventory, or operating discrepancies.
Perform other duties as assigned.