Store A Manager

Circle K•Pittsburgh, PA

10d•$19 - $32•Onsite

About The Position

The Store A Manager supervises store operations and employees, ensuring excellent customer service, a clean and well-stocked store, accurate merchandising, and compliance with company standards. The role recruits, hires, trains, schedules, mentors, and evaluates employees; maintains professional relationships with suppliers and customers; promotes safety and a positive community image; and communicates with employees and the District Manager. The manager plans and organizes store activity, keeps records and reports accurate and timely, and develops action plans to meet store objectives. The role analyzes sales and expenses, manages budgets, forecasts and merchandise margins, safeguards funds, and addresses discrepancies. The position requires at least 50 hours per week and may involve all shifts, weekends, and holidays. Approximately 95% of work is indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage.

Requirements

High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience (preferred).
Ability to supervise and train employees in the use of equipment, tools, and materials described in the CSR, LSR, and SA job descriptions.
Ability to supervise and manage functions described in the CSR, LSR, and SA job descriptions.
Ability to use a computer, or acquire the necessary skills, for reports, inventory control, cash control, and employment-related forms.
Valid driver’s license and dependable transportation.
Open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to lift and/or carry up to 30 pounds from ground to overhead occasionally and up to 50 pounds from ground to waist occasionally.
Ability to grasp, reach, and manipulate objects with hands throughout the shift, with eye-hand coordination.
Ability to push or pull with arms using up to 20 pounds of force.
Ability to reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull.
Ability to stand and/or walk for an entire shift and work alone.
Ability to operate a cash register and/or computer keyboard.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
Ability to tolerate occasional noise and, if required, climb a ladder to store or retrieve materials or place and remove signs.

Nice To Haves

Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

Directly supervise activities of two or more full-time employees, potentially including Assistant Managers, Lead Representatives, and Customer Service Representatives.
Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees in accordance with company guidelines and nondiscriminatory practices.
Assign tasks to maintain a clean, stocked, organized, and well-kept store that meets company standards.
Promote excellent customer service and resolve customer complaints promptly and professionally.
Develop positive, professional relationships with suppliers and promote a safe, positive public image in the community.
Maintain regular and predictable onsite attendance.
Prepare timely performance appraisals and provide performance-based feedback, including scheduled check-ins and ongoing anniversary reviews.
Train employees on customer service, store image, marketing execution, safety, cash awareness, and required company procedures; ensure required training is completed on time.
Ensure employees receive timely communications and hold periodic communication meetings with store employees and the District Manager.
Evaluate store needs and develop action plans to achieve objectives.
Organize and maintain store files and manuals, and ensure reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and that required employment posters and signs are accessible.
Analyze daily sales and expenses and take action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed; conduct financial analysis and notify the District Manager of sales, cash, inventory, or operating discrepancies.
Perform other duties as assigned.