Store A Manager - 2723999

Circle K•Ocean Isle Beach, NC

11d•Onsite

About The Position

Circle K is hiring a full-time Store Manager for Store 2723999 at 927 Seaside Rd SW, Ocean Isle Beach, North Carolina. The manager leads store operations, directly supervises at least two full-time employees, and ensures the store meets company standards for customer service, cleanliness, organization, stocking, merchandising, and safety. The role includes recruiting, hiring, training, scheduling, coaching, evaluating, and managing employees, as well as maintaining effective communication with employees and the District Manager. The Store Manager builds professional relationships with suppliers and the surrounding community, resolves customer complaints, and maintains regular onsite attendance. The position also involves planning and organizing store operations, completing reports and records, analyzing sales and expenses, budgeting and forecasting profit-and-loss lines, managing merchandise margins, and safeguarding company funds. The manager works with minimum direction and periodic supervision, and must be available for all shifts, weekends, and holidays.

Requirements

High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
Ability to supervise and train employees in the use of equipment, tools, and materials described in Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to supervise and manage functions described in Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to use a computer or acquire the skills needed to use one for reports, inventory control, cash control, and employment-related forms.
Valid driver's license and dependable transportation.
Open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the role and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to work all shifts, weekends, and holidays.
Ability to work alone and with minimum direction and periodic supervision.
Ability to stand or walk for an entire shift and perform grasping, reaching, hand manipulation, bending, twisting, stooping, kneeling, squatting, pushing, and pulling.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to push or pull with arms using up to 20 pounds of force.
Ability to reach overhead and possibly climb a ladder to store or retrieve materials or place and remove signs.
Ability to operate a cash register and/or computer keyboard.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Nice To Haves

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience.

Responsibilities

Directly supervise the activities of two or more full-time employees.
Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees in accordance with company guidelines and nondiscrimination practices.
Assign and manage tasks to keep the store clean, stocked, organized, and maintained according to company standards.
Promote excellent customer service and resolve customer complaints promptly and professionally.
Develop positive and professional relationships with suppliers and promote a safe, positive image in the neighboring community.
Prepare timely employee performance appraisals and check-ins, and ensure employees complete required training.
Train employees on customer service, store image, marketing execution, safety, cash awareness, and company expectations.
Ensure employees receive timely communications and hold ongoing communication meetings with store employees and the District Manager.
Evaluate store needs and develop action plans to meet objectives.
Organize and maintain store files and manuals, and ensure reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and required employment posters and signs are accessible.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed, perform financial analysis, and notify the District Manager of sales, cash, inventory, or operating discrepancies.
Maintain regular and predictable onsite attendance and perform other duties as assigned.