Store A Manager

Circle K•Alliance, OH

10d•$19 - $32•Onsite

About The Position

The Store A Manager oversees store operations, employees, customer service, training, communications, planning, and financial performance. The manager directly supervises at least two full-time employees and ensures the store is clean, organized, adequately stocked, attractively merchandised, accurately priced, and operated in accordance with company standards. The position requires regular onsite attendance, open availability, and the ability to work at least 50 hours per week, including shifts, weekends, and holidays. The manager recruits, hires, trains, schedules, mentors, and evaluates employees; promotes safe practices and positive customer and supplier relationships; addresses customer complaints; and ensures employees complete required training and reports on time. The manager also develops store action plans, maintains store records and required notices, analyzes sales and expenses, manages budgets and merchandise margins, safeguards funds, and reports discrepancies to the District Manager. The role is based at 1896 West State Street, Alliance, Ohio. Most work is indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. Work may involve cold or warm temperature extremes, occasional noise, and working with minimum direction and periodic supervision. The hiring range is $19.00 to $32.00.

Requirements

High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to use a computer or acquire the skills needed to do so, including completing and analyzing reports and handling inventory control, cash control, and employment-related forms.
Valid driver’s license and dependable transportation.
Ability to have open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the job and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to work all shifts, weekends, and holidays.
Ability to work alone and with minimum direction and periodic supervision.
Ability to stand and/or walk for an entire shift and grasp, reach, and manipulate objects throughout the shift.
Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to push or pull with the arms using up to 20 pounds of force.
Ability to reach overhead, bend and twist at the waist, and stoop, kneel, squat, push, and pull.
Ability to operate a cash register and/or computer keyboard.
Ability to tolerate occasional noise and exposure to cold or warm temperature extremes, including work in a walk-in cooler or freezer and outdoors.
May require climbing a ladder to store or retrieve materials or place or remove signs.

Nice To Haves

Food Server certificate (e.g., ServSafe); may be required.
Food Safety Management certification; may be required.

Responsibilities

Directly supervise the activities of two or more full-time employees, potentially including Assistant Managers, Lead Representatives, and Customer Service Representatives.
Recruit, hire, train, schedule, counsel, mentor, motivate, and, when necessary, separate employees using non-discriminatory management practices.
Assign tasks and maintain a clean, adequately stocked, organized, and well-kept store that meets company standards.
Maintain a professional and supportive image among employees and supervisors.
Schedule employees according to company guidelines and business needs to maximize customer service and maintain the store image.
Develop positive, professional relationships with suppliers and promote excellent customer service by resolving complaints promptly and professionally.
Maintain regular and predictable onsite attendance and promote a safe, positive image in the neighboring community.
Prepare timely performance appraisals and performance-based feedback in Workday, including scheduled check-ins and ongoing anniversary reviews.
Train employees to meet company standards for customer service, store image, marketing execution, safety, and cash awareness.
Ensure employees complete required training on time.
Ensure employees receive appropriate communications and hold ongoing communication meetings with store employees and the District Manager.
Evaluate store needs and develop specific action plans to achieve objectives.
Organize and maintain store files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate steps to maximize sales and net profits.
Budget and forecast P&L lines, understand and manage merchandise margins, and perform other financial analysis to maximize sales and profits.
Safeguard and account for money received and disbursed.
Notify the District Manager of sales, cash, inventory, or operating discrepancies.
Perform other duties as assigned.
Perform occasional outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage.