Store A Manager - 2704589

Circle K • Myrtle Beach, SC

11d • Onsite

About The Position

The Store Manager leads store operations, supervises employees, and works to ensure excellent customer service, a clean and well-stocked store, and achievement of sales and profit objectives. The role includes recruiting, hiring, training, scheduling, coaching, and evaluating employees; building professional relationships with suppliers and the local community; and ensuring that store procedures, communications, safety practices, reports, merchandise presentation, and financial controls meet company standards.

The position requires at least 50 hours per week and availability across all shifts, including weekends and holidays. Approximately 95% of work is indoors, with some duties outdoors, such as cleaning parking lots and gas pumps and taking out garbage. Work may involve exposure to cold temperatures in walk-in coolers or freezers and occasional noise. The employee works with minimum direction and periodic supervision.

Requirements

• High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience (preferred).
• Ability to supervise and train employees in the use of equipment, tools, and materials listed in the CSR, LSR, and SA job descriptions.
• Ability to supervise and manage functions listed in the CSR, LSR, and SA job descriptions.
• Ability to use a computer, or acquire the skills needed to do so, including completing and analyzing reports and handling inventory control, cash control, and employment-related forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the essential duties and physical functions of the position and work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work a minimum of 50 hours per week.
• Ability to work across shifts, weekends, and holidays.
• Ability to occasionally work in cold or warm temperature extremes, including in a walk-in cooler or freezer and outdoors.
• Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
• Ability to grasp, reach, and manipulate objects with the hands throughout the shift, with eye-hand coordination.
• Ability to push or pull with the arms up to 20 pounds.
• Ability to reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull.
• Ability to work alone, stand and/or walk for an entire shift, communicate orally, and operate a cash register and/or computer keyboard.
• May be required to climb a ladder to store or retrieve materials or place and remove signs.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of two or more full-time employees, which may include assistant managers, lead representatives, and customer service representatives.
• Recruit, hire, and train employees to provide excellent customer service.
• Assign and manage tasks to keep the store clean, stocked, organized, and maintained according to company standards.
• Maintain a professional and supportive image among employees and supervisors.
• Schedule employees in accordance with company guidelines and business needs to maximize customer service and maintain the store image.
• Use non-discriminatory management practices when hiring, training, counseling, mentoring, motivating, and separating employees.
• Develop positive, professional relationships with suppliers.
• Promote excellent customer service and resolve customer complaints promptly and professionally.
• Maintain regular and predictable onsite attendance and promote a safe, positive public image in the neighboring community.
• Prepare timely performance appraisals and performance-based feedback in Workday, including 30- and 60-day check-ins, 90-day and 12-month reviews, and ongoing anniversary check-ins.
• Train employees to meet company standards for customer service, store image, marketing execution, safety, and cash awareness.
• Ensure employees complete required training on time.
• Ensure timely communication to employees and hold ongoing communication meetings with store employees and the District Manager.
• Evaluate store needs and develop action plans to meet objectives.
• Organize and maintain store files and manuals.
• Supervise employees to ensure reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and correctly priced.
• Ensure required employment-related posters and signs are accessible to employees.
• Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
• Budget and forecast profit-and-loss lines and manage merchandise margins.
• Safeguard and account for money received and disbursed, and perform financial analyses to maximize sales and net profits.
• Notify the District Manager of sales, cash, inventory, or operating discrepancies.
• Perform other duties as assigned.
• Work at least 50 hours per week and perform duties across shifts, weekends, and holidays.
• Complete store upkeep duties, including cleaning parking lots and gas pumps and taking out garbage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED