About The Position

Banter by Piercing Pagoda is seeking a Store Manager to lead store operations and contribute to sales, profitability, and customer satisfaction. The role maintains daily focus on individual and team standards to achieve sales and profit projections, develops team members’ skills and product knowledge through training and evaluation, and recruits and selects team members. The Store Manager also manages the profit and loss statement to achieve profit margin goals, enforces company policies and procedures, and carries out other operational and strategic duties. The company offers training in sales techniques, product knowledge, and skills, with career development and opportunities for advancement through a promotion-from-within philosophy. The role requires a commitment to excellence, growth, and delivering a superior customer experience.

Requirements

  • At least one year of retail management experience; preferably with a jeweler or specialty retailer.
  • Knowledge of operating POS terminals and scanners, and using basic computer software and hardware.
  • Ability to interpret a variety of instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.
  • Commitment to excellence, desire to grow, and ability to provide a superior customer experience.

Responsibilities

  • Maintain daily focus on individual and team members’ standards achievement to attain sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Recruit and select team members.
  • Manage the profit and loss statement to achieve profit margin goals.
  • Follow and enforce all company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training and career development programs.
  • Team member merchandise discounts.
  • Incentive trips and contests.
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