Store Manager Unassigned

Walgreens•Huber Heights, OH

11d

About The Position

The Store Manager Unassigned role is an accelerated development position that prepares the employee for a Store Manager assignment. Under the direction of a Store Manager, the employee learns and supports full-store operations across both the front end and pharmacy, shadowing or assisting the Store Manager throughout the learning journey. The role requires completing the development track, certifications, learning plan, assigned rotations, and development activities within the specified timeframe. It also involves learning Walgreens’ operational procedures, systems, customer-service practices, business management, and people-management processes. The employee must be willing to accept a Store Manager assignment if offered and to transfer to other Walgreens retail assets within the same hiring area. The position includes training through classroom learning, online courses, and on-the-job experience; customer and patient service; store and pharmacy operations; business performance and planning; team-member supervision and development; and communication with store leadership and the community. The current hourly pay range is $27.16 to $48.56. The actual offered rate depends on factors including geography, skills and abilities, education, experience, and other relevant factors. The role will remain open until filled.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept assignment into a Store Manager position if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.
PTCB certification.
Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated development program, required certifications, learning plan, classroom and online learning, on-the-job training, and assigned store rotations.
Follow development plans and engage in ongoing growth discussions with the Store Manager and District Manager; demonstrate readiness and proficiency to the Regional Vice President.
Learn and implement compliance standard operating procedures across front-end and pharmacy operations.
Learn Walgreens computer, technology, and software systems; obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification as required by state.
Engage customers and patients, offer assistance, resolve complaints, answer questions, and model customer-service best practices.
Support customer-service monitoring and improvement through coaching, training, customer feedback review, and service-metric action plans.
Shadow the Store Manager and gain proficiency supervising store operations and team members, including opening, closing, shift changes, and task delegation.
Supervise merchandising work, including department and end-stand sets, resets, revisions, displays, promotional space, pricing, signage, and seasonal activity.
Support protection of store assets by administering and monitoring loss-prevention programs, using the electronic surveillance system, and conducting price-accuracy audits.
Learn to analyze inventory trends and supervise inventory management, receiving, counting, ordering, pricing, returns, and merchandise transfers for front-end and pharmacy.
Ensure assigned-location operations comply with applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products.
Support team-member safety and well-being, use the Security Operations Center effectively, follow company policies, maintain respectful relationships, and complete special assignments.
Learn to analyze store and pharmacy financial and performance data, identify sales opportunities, control costs, and develop action plans to improve results.
Review asset-protection data, daily performance indicators, and weekly operational metrics; discuss improvement plans with the Store Manager and District Manager.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to review pharmacy performance indicators and improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes and to plan, implement, execute, and review initiatives that grow front-end and pharmacy business.
Learn Walgreens people-management practices and systems, including coaching, training, performance conversations, performance assessments, discipline, and performance improvement plans.
Learn and follow company policies and applicable local, state, and federal laws regarding team-member selection, recruitment, record retention, and training.
Support the Store Manager in using team members’ strengths and skills to improve engagement, address challenges, solve problems, and adapt to change.
Shadow the Store Manager in critical communication sessions and learn effective feedback, input solicitation, question answering, and communication practices.
Assist the Store Manager and/or District Manager with planning and attending community events and gain experience facilitating discussions about operational and engagement metrics.