Store Manager - UGG

Deckers•Paramus, NJ

About The Position

The Store Manager at UGG, a division of Deckers Brands, develops and motivates effective teams to engage customers and strengthen business results. The manager leads a high-performing team aligned with company values, communicates the company’s vision and mission, and builds a culture of trust and accountability. The role oversees recruiting, training, development, and coaching, and maintains training standards that support personalized shopping experiences and brand loyalty. The Store Manager adapts to business needs to increase sales and meet revenue goals, while managing store inventory, cash, and labor. The position also executes visual merchandising direction and maintains store standards that support the brand image. The Store Manager motivates team members to meet current and future business needs, stays informed about industry trends and local competitors, and works to anticipate customer demands. The role requires flexibility in schedule and travel to meet business needs.

Requirements

At least four years of retail store management experience.
Bachelor’s degree or equivalent experience; a bachelor’s degree is preferred.
Excellent communication skills and ability to convey the Deckers Brands vision and mission to the team and customers.
Excellent leadership skills and experience managing people in a customer-facing environment.
Demonstrated record of exceeding sales targets and managing costs for a store of comparable seasonality, volume, and size.
Strong organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
Problem-solving skills and ability to work through challenges.
Flexibility of schedule and hours to meet business needs.
Flexibility to travel to meet business needs.
Proficiency in Microsoft Office tools and applications.
Valid driver’s license.

Nice To Haves

Bachelor’s degree.

Responsibilities

Recruit, train, develop, and coach team members; maintain a network for recruiting candidates.
Motivate and lead a high-performing team, fostering trust and accountability and communicating the company’s vision and mission.
Maintain high training standards, customer service, and brand and product knowledge to support personalized shopping and brand loyalty.
Meet and exceed sales and revenue goals, monitor expenses, and manage store costs.
Develop store strategies to improve customer satisfaction, expand traffic, and optimize profitability.
Stay aware of industry trends, local competitors, clienteling, and community outreach to anticipate customer demands.
Implement store administration and operations in compliance with policies and procedures.
Manage store inventory, cash, and labor, and partner with corporate stakeholders to meet market needs.
Execute visual merchandising directions and maintain store standards that promote the brand image.
Adapt to business needs, including during the busiest time of the year, and travel as needed.