Seasonal Sales Associate, UGG

Deckers Brands•Pleasant Prairie, WI

13h

About The Position

UGG, a division of Deckers Brands, is seeking a Seasonal Sales Associate to create personalized shopping experiences that build customer satisfaction and brand loyalty. The role involves listening to customers, offering recommendations and current product knowledge, and sharing UGG’s sustainability initiatives and social and ethical commitments. Sales Associates work collaboratively with the store team to achieve business goals and represent the brand through their service and conduct. The associate greets customers, answers questions accurately, provides service throughout the shopping experience, and communicates the return policy. The position also includes operating the cash register, handling money, checking and replenishing inventory, merchandising products to visual standards, and maintaining clean, organized stock and employee areas. Associates follow safety and theft-response policies, adhere to the dress code, and report to work reliably.

Requirements

High school diploma.
Excellent verbal and written communication skills.
Ability to convey the Deckers Brands Vision and Mission to team members and customers.
Highly motivated team player and self-starter.
Flexibility of schedule and hours to meet business needs.
Proficiency with Microsoft Office tools and applications.
Valid driver’s license.

Nice To Haves

Two years of retail store experience preferred.

Responsibilities

Create personalized shopping experiences that promote customer satisfaction and brand loyalty.
Listen to customers and offer recommendations and relevant product knowledge.
Share the brand’s sustainability initiatives and social and ethical commitments with customers.
Greet customers promptly and courteously and address their questions accurately.
Provide exceptional service to in-store customers and people who call the store, including communicating the return policy.
Maintain a positive and cheerful attitude and represent the store and brand appropriately, including following the dress code.
Operate the cash register and handle money accurately.
Check inventory daily and ensure products are stocked and available.
Merchandise products in accordance with Visual Merchandising standards.
Keep the back-stock and employee break areas clean and organized, including daily vacuuming, sweeping, and dusting.
Follow safety practices and respond to theft in accordance with company policies.
Work cooperatively with the team to achieve business goals.
Report to work on time and notify the Store Manager in advance about lateness or absence.