Store A Manager-Up to $70,000/yr.

Circle K•Shelby Township, MI
•$70,000

About The Position

The Store Manager leads store operations, employees, customer service, site standards, and financial performance. The role includes recruiting, hiring, training, scheduling, supervising, and evaluating employees; maintaining professional relationships with customers, suppliers, and the neighboring community; and ensuring that the store is clean, stocked, organized, safe, and consistent with Company standards. The manager communicates with employees and the Market Manager, organizes site records and reports, and plans actions to meet store objectives. Financial responsibilities include reviewing sales and expenses, managing budgets and merchandise margins, forecasting P&L lines, and accounting for money received and disbursed. The position works primarily indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. It may involve occasional exposure to cold temperatures in a walk-in cooler or freezer and occasional noise. The manager works with a minimum of direction and supervision. Shift availability is flexible across days, evenings, overnights, and weekends.

Requirements

  • High school diploma or GED preferred.
  • Retail sales experience preferred.
  • Experience sufficient to perform the essential duties and responsibilities and work in the described conditions.
  • Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to use a computer or acquire the skills needed for site computer use, including analysis of reports and inventory and cash control.
  • Valid driver's license and adequate transportation to and from bank and corporate management meetings.
  • Ability to communicate orally and in writing in English.

Nice To Haves

  • High school diploma or GED.
  • Experience in retail sales.

Responsibilities

  • Recruit, hire, train, schedule, supervise, motivate, counsel, and evaluate employees while applying non-discriminatory management practices.
  • Assign work to ensure the site is clean, stocked, organized, and maintained according to Company standards.
  • Develop positive, professional relationships with suppliers and promote excellent customer service, resolving complaints promptly and professionally.
  • Promote a safe and positive public image within the neighboring community.
  • Prepare timely written performance appraisals and provide performance feedback.
  • Train employees on customer service, site image, marketing execution, and safety procedures.
  • Ensure employees receive timely communications and hold periodic communication meetings with site employees and the Market Manager.
  • Evaluate site needs and develop action plans to achieve objectives.
  • Organize and maintain site files and manuals.
  • Ensure required and requested reports are completed accurately and on time.
  • Ensure merchandise is stocked, attractively displayed, and priced correctly.
  • Ensure required employment-related posters and signs are accessible to employees.
  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budget and forecast P&L lines and manage merchandise margins.
  • Safeguard and account for money received and disbursed, and perform other financial analyses necessary to maximize sales and net profits.
  • Perform other duties as assigned or delegated by the supervisor.
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