Store Manager Unassigned
About The Position
The Store Manager Unassigned role is an accelerated development position focused on learning Walgreens’ operations and preparing to lead full-store operations across the front end and pharmacy. Under the direction of a Store Manager, the role oversees store operations, shadows and assists the Store Manager, and completes a development track within the timeframe specified in the learning plan. The role includes classroom, online, and on-the-job training, assigned rotations at other area stores, and development conversations with the Store Manager and District Manager. Readiness and proficiency are demonstrated to the Regional Vice President. The position develops capability in customer service, store and pharmacy operations, merchandising, loss prevention, inventory, business performance, planning, people management, and communications. It includes learning applicable compliance procedures and laws, using Walgreens technology and people-management systems, and obtaining pharmacy technician registration or licensure when required by state law. The role may involve accepting a Store Manager assignment and transferring to other Walgreens retail assets in the same hiring area. The current hourly pay range is $27.16 to $48.56. The offered rate depends on factors including geography, skills and abilities, education, experience, and other relevant factors. The role remains open until filled. Benefits information is available at jobs.walgreens.com/benefits.
Requirements
- Bachelor’s degree and 3 years of retail management experience, or High School Diploma/GED and 5 years of retail management experience.
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including extended days, evenings, and weekend hours.
- Willingness to accept assignment into a Store Manager position if an assignment is offered.
- Willingness to transfer to other Walgreens retail assets located within the same hiring area.
Nice To Haves
- PTCB Certification.
- Bachelor’s degree.
- Managerial experience with another employer in a retail store or hospitality manager or assistant manager role, including people leadership, business management, and customer-facing experience.
Responsibilities
- Complete the accelerated Store Manager development program, including required certifications, training, rotations, and learning objectives.
- Shadow and assist the Store Manager in leading front-end and pharmacy operations and store team members.
- Engage customers and patients, assist with products and services, resolve complaints, and model customer-service best practices.
- Monitor customer service and coach, train, and develop improvement plans for front-end and pharmacy teams.
- Support the Store Manager in reviewing customer feedback, service trends, and service metrics.
- Learn and demonstrate store supervision, including opening, closing, shift changes, task delegation, and merchandising execution.
- Support asset protection and loss-prevention programs, monitor surveillance systems, and maintain price accuracy through reports and audits.
- Analyze inventory trends and supervise inventory processes, including receiving, counting, ordering, pricing, returning, stocking, and transferring merchandise.
- Supervise assigned-location operations in compliance with applicable laws and regulations, including those concerning alcohol, tobacco, fresh food, and pharmacy products.
- Promote team-member safety and well-being and use the Security Operations Center effectively.
- Follow company policies and procedures, maintain respectful working relationships, and complete special assignments and other assigned tasks.
- Analyze store and pharmacy financial and performance data and develop plans to improve sales, costs, business results, and asset protection.
- Review daily performance indicators and weekly operational metrics, prepare action plans, and discuss results with the Store Manager and District Manager.
- Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
- Work with the Store Manager to understand inventory metrics and processes and learn to grow front-end and pharmacy business through initiatives, community outreach, and retail partnerships.
- Learn people-management practices, train and coach team members on standard operating procedures, and use Walgreens HR and people-management systems.
- Shadow performance and action-planning conversations, learn assessment criteria, and understand discipline and performance-improvement plans.
- Learn company policies and applicable local, state, and federal laws related to team-member selection, recruitment, record retention, and training.
- Support the Store Manager in leveraging team strengths, improving engagement, solving problems, and adapting to store changes.
- Attend key communication sessions, learn effective feedback and communication practices, assist with community events, and gain experience facilitating team discussions about operational and engagement metrics.
- Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification when required by the state.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
