Store Manager (Resource) - Central Region
About The Position
The Store Manager (Resource) serves as a resource leader who supports other store locations by filling leadership openings as needed and traveling between stores to ensure continuity, stability, and operational success. The role oversees the donation door-to-store-floor process, stewarding donations and creating a customer-centric shopping experience. The manager implements business strategies to meet or exceed sales and production forecasts and is responsible for the financial and operational status of the assigned store, including staffing, scheduling, payroll, growth, expenses, mission integration, budgeting, and safety. The role maintains operating procedures and standards for store presentation, organization, facility layout and maintenance, quality control, safety, and organizational policies. It also leads change through planning, communication, and coaching; maintains a visible presence and seeks team feedback; ensures regulatory compliance; conducts facility and equipment audits; and promotes safe work practices. The Store Manager implements marketing, advertising, and communication strategies and works with community members to advance mission awareness. The role leads hiring, onboarding, training, performance management, mentoring, and team development, including cross-training. Other duties may be assigned.
Requirements
- Excellent time management and prioritization skills, including the ability to manage multiple tasks simultaneously under time constraints.
- Excellent communication, customer service, and attention to detail.
- Excellent problem-solving and decision-making skills.
- At least basic competency with Word, Excel, PowerPoint, SharePoint, and Outlook.
- Experience with reporting and dashboard tools.
- Ability to maintain confidentiality.
- Valid driver’s license with an acceptable driving record and ability to travel to other locations.
- Ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance according to the assigned work schedule.
Nice To Haves
- Bachelor’s degree in a related field.
- Five or more years of leadership experience.
Responsibilities
- Support other store locations by filling leadership openings as needed, including traveling to stores to ensure continuity, stability, and operational success.
- Oversee the donation door-to-store-floor process, ensuring proper stewardship of donations and a customer-centric shopping experience.
- Implement business strategies to meet or exceed forecasted sales and production plans.
- Manage the assigned store’s financial and operational status, including people, sales, staffing, scheduling, payroll, store growth, expenses, mission integration, budgeting, and safety.
- Implement and sustain standard operating procedures and standards for store presentation, organization, facility layout and maintenance, quality control, safety, and organizational policies.
- Manage change through planning, communication, and coaching.
- Maintain a consistent presence throughout the store and engage with team members to seek feedback.
- Ensure regulatory compliance, conduct facility and equipment audits, and promote safe work practices.
- Implement marketing, advertising, and communication strategies and work with community members on mission awareness and advancement.
- Lead hiring, onboarding, training, performance management, mentoring, and development of team members, including cross-training.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
