Store Manager
About The Position
The Store Manager manages overall store operations, including expenses, merchandising standards, compliance, safety, security, and workforce, as well as the teams that directly help customers. The role drives positive customer experiences, sales, and margin performance and works with Human Resources, Asset Protection, and Operations partners at the district, regional, and corporate levels to execute Lowe’s business strategy. The Store Manager builds and supports a store culture aligned with Lowe’s mission and behaviors, where employees are engaged and inspired. The role maintains a strategic view of store talent needs; recruits and develops talent; drives sales and service strategies; analyzes relevant data to inform store-specific strategies; champions customer service; addresses store needs proactively; and represents the Lowe’s brand in the community. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed.
Requirements
- At least 4 years of experience leading associates in a large retail environment with annual sales volume exceeding $20 million.
- At least 5 years of experience working in a fast-paced, cross-functional work environment.
- Experience building and maintaining cross-functional relationships in a matrixed environment.
- Experience analyzing and using customer, market, and competitor data to inform decisions and business planning.
- Experience managing or sponsoring implementation of corporate or local change initiatives.
- Experience using Microsoft Office Suite.
- Ability to obtain sales-related licensure or registration as required by law.
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds without assistance; may need to lift more than 25 pounds with or without assistance.
- Availability in the morning, afternoon, and evening any day of the week.
- If required by state or local law, must be licensed as a salesperson or pass the required licensing exam within 60 days of starting employment.
Nice To Haves
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Experience managing in the big-box home improvement retail industry.
- Experience building partnerships within the community.
- Experience in a leadership role at more than one store volume or complexity level.
Responsibilities
- Ensure associates provide friendly, professional, and timely service to customers.
- Monitor the performance, profitability, and flow-through of store plans and programs.
- Champion and implement strategic asset protection plans to improve safety and security outcomes.
- Manage overall store operations, including expenses, merchandising standards, compliance, safety, security, and workforce.
- Lead teams that directly help customers to drive positive customer experiences, sales, and margin performance.
- Work with cross-functional partners in HR, Asset Protection, and Operations at the district, regional, and corporate levels to execute Lowe’s business strategy.
- Build and support a store culture aligned with Lowe’s mission and behaviors.
- Maintain a strategic view of store talent needs; recruit and develop talent.
- Drive execution of sales and service strategies.
- Analyze relevant data to inform store-specific strategies.
- Champion customer service and proactively address store needs.
- Act as a Lowe’s brand ambassador in the community.
- Travel occasionally to meetings, trainings, or neighboring stores as needed.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending accounts
- Health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount and broad discount platform
- Potential discretionary annual bonuses, based on eligibility
- Potential enrollment in Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, based on eligibility
- Potential grant awards, based on eligibility
- Wellness programs
- Learning and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
