Store Manager Unassigned

Walgreens•Twin Falls, ID

About The Position

The Store Manager Unassigned role is an accelerated development position designed to prepare the employee for a Store Manager assignment. The employee learns Walgreens’ operations and ways of working to lead full-store operations across the front end and pharmacy. Under the direction of a Store Manager, the employee oversees store operations, shadows or assists the Store Manager, completes a structured learning plan, and demonstrates readiness for permanent assignment. The role includes rigorous training, required certifications, assigned rotations at other area stores, development plans, and ongoing discussions with Store and District Managers. The employee is expected to learn and apply compliance procedures, technology systems, and applicable pharmacy technician registration or licensure requirements. The role develops capability in customer experience, store and pharmacy operations, inventory and merchandising, loss prevention, financial and business performance, business planning, people management, and communications. Responsibilities include supporting customer service improvements; learning to supervise store operations and team members; ensuring compliance with laws and company procedures; analyzing performance and asset-protection data; working with pharmacy leadership to improve pharmacy performance; and supporting team engagement, coaching, and community events. The position requires willingness to accept a Store Manager assignment if offered and to transfer to other Walgreens retail assets within the same hiring area. The current hourly pay range is $27.16–$48.56. The offered rate depends on factors including geography, skills and abilities, education, experience, and other relevant factors. The role remains open until filled. Walgreens states that it is an equal opportunity employer, including disability and veterans, and will consider qualified applicants with arrest and conviction records.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept assignment into a Store Manager position if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.
PTCB Certification.
Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Nice To Haves

Bachelor’s degree.

Responsibilities

Complete the accelerated development program, including required certifications, classroom learning, online training, on-the-job training, assigned rotations, and learning objectives.
Follow individual development plans and participate in ongoing professional-growth and readiness discussions with Store and District Managers.
Learn and implement compliance standard operating procedures across the front end and pharmacy, and gain knowledge of company computer and technology systems.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification as required by the state.
Greet customers and patients, offer assistance, resolve complaints, answer questions, and model customer-service best practices.
Monitor customer service and support coaching, training, and improvement plans for the front end and pharmacy.
Shadow the Store Manager and develop proficiency supervising store operations and team members, including opening, closing, shift changes, and task delegation.
Learn to supervise merchandising, promotional displays, pricing, inventory management, receiving, counting, ordering, returns, and merchandise transfers.
Support asset protection and loss-prevention programs; learn to monitor electronic surveillance and ensure price accuracy through reports and audits.
Ensure store operations comply with applicable laws and regulations, including those concerning alcohol, tobacco, fresh food, and pharmacy products.
Support team-member safety and well-being, use the Security Operations Center effectively, follow company policies, and maintain respectful relationships.
Analyze store and pharmacy financial and performance data, identify sales opportunities, and develop action plans to improve results and control costs.
Review asset-protection data, daily performance indicators, and weekly operational metrics, and discuss improvement plans with Store and District Managers.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes and support business initiatives, community outreach, and retail partnerships.
Learn people-management practices and systems, including training, coaching, performance conversations, discipline, and performance improvement plans.
Support the Store Manager in using team members’ strengths and skills to improve engagement, address challenges, solve problems, and adapt to change.
Attend critical communication sessions, learn effective feedback and communication practices, assist with community events, and facilitate discussions about operational and engagement metrics.
Complete special assignments and other tasks as assigned, including assisting team members as needed.