Auto Parts Store Manager #33

Replacement Parts•West Monroe, LA

About The Position

The Store Manager is responsible for sales and profitability at a Bumper to Bumper Auto Parts retail store and directly supervises its associates. The role combines store management—including purchasing, budgeting, accounting, and personnel work—with supervision and over-the-counter sales. The Store Manager takes customer orders in person and by phone and supports store operations through sales programs and customer- and team-related activities. The position supervises 2–25 employees and carries out supervisory duties in accordance with company policies and applicable laws. It requires customer service, sales development, inventory management, personnel management, and compliance with federal, state, and local laws. Employment is subject to post-offer, pre-employment drug testing; the role is designated safety-sensitive because it involves heavy equipment, moving conveyors, and hazardous materials.

Requirements

High school diploma or GED.
At least 2 years of auto parts experience.
Valid driver's license with a good driving record; a Class E license is required for Missouri locations.
Ability to read, analyze, and interpret business and technical materials and regulations; write reports, correspondence, and procedure manuals; and present information and respond to questions.
Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to follow written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
Basic computer skills, including familiarity with web browsing and Microsoft Office.
Ability to perform the stated physical duties, including standing, walking, handling and reaching, and lifting and moving loads up to 50 pounds occasionally.

Nice To Haves

Management experience preferred.
ASE certifications preferred.

Responsibilities

Provide exceptional customer service and sell merchandise over the counter; take orders in person and by phone.
Direct and supervise employees engaged in sales, inventory taking, cash reconciliation, and customer services.
Monitor sales activities to ensure customers receive satisfactory service and quality goods; call on and visit customers as required by business needs or the District Manager.
Generate new sales accounts by cold calling and visiting potential customers.
Grow sales with current customers by suggesting products and promotions, and maintain and submit call logs as required by the District Manager.
Inventory, stock, and reorder products when inventory reaches specified levels.
Instruct staff on handling difficult and complicated sales; assign employees to specific duties.
Interview, hire, train, evaluate, promote, discipline, and terminate store personnel when appropriate; plan, assign, and direct work and address complaints and problems.
Ensure responsiveness to requests and compliance with company policies and applicable federal, state, and local laws and regulations.
Perform subordinates' work as needed, including cleaning and organizing shelves and displays and selling merchandise.
Attend virtual and in-person meetings and training sessions; perform other duties as assigned.
Manage store purchasing, budgeting, accounting, personnel work, sales, and profitability.