Auto Parts Store Manager #33

Bumper to Bumper•Monroe, LA

About The Position

The Store Manager is responsible for sales and profitability at a Bumper to Bumper Auto Parts retail store and directly supervises store associates. The role combines management functions—including purchasing, budgeting, accounting, and personnel work—with oversight of day-to-day store operations. The Store Manager also provides direct over-the-counter sales, takes customer orders in person and by phone, and promotes sales programs and other activities that support customers and the team. The position supervises 2–25 employees and carries out supervisory responsibilities in accordance with company policies and applicable laws. Responsibilities include interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems. Employment is subject to post-offer, pre-employment drug testing. This is a safety-sensitive position due to the use of heavy equipment, moving conveyors, and hazardous materials.

Requirements

High school diploma or GED.
At least 2 years of auto parts experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions from groups, managers, clients, customers, and the public.
Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to use common-sense reasoning to follow written, oral, or diagram instructions and address problems involving several concrete variables in standardized situations.
Basic computer skills, including familiarity with web browsing and Microsoft Office.
Valid driver's license with a good driving record; a Class E license is required for Missouri locations.
Ability to meet the job's physical demands, including regularly lifting or moving up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.
Ability to perform the essential functions of the job, with reasonable accommodations where applicable.

Nice To Haves

Management experience preferred.
ASE certifications preferred.

Responsibilities

Provide exceptional customer service.
Direct and supervise employees engaged in sales, inventory taking, cash-receipt reconciliation, and customer services.
Monitor sales activities to ensure customers receive satisfactory service and quality goods; call on and visit customers as business needs require or as assigned by the District Manager.
Generate new sales accounts by cold calling and visiting potential customers.
Grow store profits with current customers by suggesting new products and promotions.
Maintain and submit call logs as required by the District Manager.
Accurately inventory and stock merchandise, and reorder when inventory drops to a specified level.
Instruct staff on handling difficult and complicated sales.
Assign employees to specific duties.
Interview, hire, train, and evaluate personnel; promote, reward, discipline, and terminate employees when appropriate.
Ensure responsiveness to requests and compliance with company policies.
Operate the store in compliance with federal, state, and local laws and regulations.
Perform subordinate work activities, such as cleaning and organizing shelves and displays and selling merchandise.
Attend virtual and in-person meetings and training sessions.
Carry out supervisory responsibilities, including planning, assigning, and directing work; appraising performance; addressing complaints; and resolving problems.
Perform other duties as assigned.