Auto Parts Store Manager #33

Bumper to Bumper Auto Parts•West Monroe, LA

About The Position

The Store Manager is responsible for sales and profitability at a Bumper to Bumper Auto Parts retail store and directly supervises store associates. The role combines management functions—including purchasing, budgeting, accounting, and personnel work—with supervisory duties. The Store Manager also provides over-the-counter sales, takes orders in person and by phone, and supports store operations through sales programs and customer- and team-related activities. The manager oversees customer service, sales development, inventory, staffing, and compliance with company policies and applicable laws. The position supervises 2–25 employees and may require performing subordinate tasks such as cleaning and organizing shelves and displays and selling merchandise. Employees must meet the physical demands of the role, including standing and walking regularly and lifting items up to 50 pounds occasionally. The work environment includes frequent exposure to fumes or airborne particles, chemicals, outdoor weather, and electrical-shock risk. This is a safety-sensitive position involving heavy equipment, moving conveyors, and hazardous materials.

Requirements

High school diploma or GED.
At least 2 years of auto parts experience.
Valid driver's license with a good driving record; Class E license required for Missouri locations.
Ability to read, analyze, and interpret business, professional, technical, and governmental materials; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to follow written, oral, or diagram instructions and handle problems involving several concrete variables in standardized situations.
Basic computer skills, including web browsing and Microsoft Office.
Ability to meet the described physical demands, including regularly standing, walking, handling and reaching; occasionally sitting, climbing or balancing, and stooping, kneeling, crouching, or crawling; and lifting or moving up to 50 pounds occasionally.
Employment is subject to post-offer, pre-employment drug testing.

Nice To Haves

Management experience preferred.
ASE certifications preferred.

Responsibilities

Provide exceptional customer service.
Direct and supervise employees engaged in sales, inventory taking, cash receipt reconciliation, and customer services.
Monitor sales activities to ensure customers receive satisfactory service and quality goods; call on and visit customers as business needs require or as directed by the District Manager.
Generate new sales accounts through cold calling and visits to potential customers.
Grow store profits with current customers by suggesting products and promotions.
Maintain and submit call logs as required by the District Manager.
Accurately inventory, stock, and reorder items when inventory drops to a specified level.
Instruct staff on handling difficult and complicated sales.
Assign employees to specific duties.
Hire, train, evaluate, promote, discipline, and terminate store personnel as appropriate.
Ensure responsiveness to requests and compliance with company policies.
Operate the store in compliance with federal, state, and local laws and regulations.
Perform work activities of subordinates, including cleaning and organizing shelves and displays and selling merchandise.
Attend virtual and in-person meetings and training sessions.
Carry out supervisory responsibilities including planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
Perform other duties as assigned.