Store Manager Unassigned
About The Position
The Store Manager Unassigned role is an accelerated development position preparing the employee to lead full-store operations across the front end and pharmacy. Under the direction of a Store Manager, the employee shadows and assists with store leadership while completing the development track and required certifications. The role includes classroom, online, and on-the-job training, rotations at other area stores, and development planning with Store and District Managers. The employee is expected to demonstrate readiness for a permanent Store Manager assignment. The position builds experience in customer service, store and pharmacy operations, merchandising, loss prevention, inventory management, financial performance, business planning, people management, compliance, and communications. It requires obtaining pharmacy technician registration or licensure when required by state law and pursuing PTCB certification when required by the state. The role may require transfer to other Walgreens retail locations within the same hiring area and acceptance of a Store Manager assignment if offered.
Requirements
- Bachelor’s degree and 3 years of retail management experience, or a High School Diploma/GED and 5 years of retail management experience.
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including extended days, evenings, and weekends.
- Willingness to accept assignment to a Store Manager position if offered.
- Willingness to transfer to other Walgreens retail assets within the same hiring area.
Nice To Haves
- PTCB Certification.
- Bachelor’s Degree.
- Managerial experience with another employer in a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager capacity, including people leadership, business management, and customer-facing experience.
Responsibilities
- Complete the accelerated Store Manager development program, required certifications, training, assigned rotations, and learning objectives.
- Follow individual development plans and engage in ongoing development discussions with Store Managers, District Managers, and other leaders.
- Learn and implement standard operating procedures, compliance requirements, and store technology systems across front-end and pharmacy operations.
- Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification when required by the state.
- Assist customers and patients, resolve complaints, model customer service practices, and help improve service across the front end and pharmacy.
- Shadow and develop proficiency in supervising store operations and team members, including shift transitions, task delegation, and merchandising activities.
- Support asset protection and loss prevention, electronic surveillance, price accuracy, and in-store price audits.
- Learn and supervise inventory processes, including receiving, counting, ordering, pricing, returns, and merchandise transfers.
- Supervise assigned location operations while ensuring compliance with applicable laws, regulations, and company policies.
- Promote the safety and well-being of team members and use the Security Operations Center effectively.
- Analyze store and pharmacy performance data, identify sales opportunities, and develop action plans to improve results and control costs.
- Review asset protection data and performance indicators, and discuss improvement plans with the Store Manager and District Manager.
- Work with pharmacy leadership to analyze and improve pharmacy performance.
- Work with the Store Manager to understand inventory metrics and support business-growth initiatives, community outreach, and retail partnerships.
- Learn people-management practices and systems, including training, coaching, performance conversations, discipline, and performance improvement plans.
- Support the Store Manager in building team engagement and using team members’ strengths to address challenges and adapt to change.
- Attend critical communication sessions, learn feedback practices, assist with community events, and facilitate discussions about operational and engagement metrics.
- Complete special assignments and assist team members as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
