Store Manager

At Home Group•Cedar Park, TX

About The Position

The Store Manager oversees all operational, financial, and team functions in an At Home large-format retail store. Store locations typically generate $4–$10 million in annual sales, depending on location. The role drives business performance by developing high-performing teams, executing operational excellence, and delivering an exceptional experience for Team Members and customers. Success requires leading by example, setting high standards, continuously improving, proactively solving problems, and fostering teamwork, accountability, and results. The Store Manager leads store operations to achieve sales, profit, and performance goals; develops talent and succession plans; manages staffing, scheduling, and payroll; and ensures effective merchandising, freight flow, inventory management, safety, and customer experience. The role uses financial and operational metrics to guide decisions and improve performance, loyalty, and credit results. It also ensures compliance with company policies and applicable laws, communicates with the team through regular huddles and meetings, and promotes a positive, inclusive, safe, and collaborative work environment. The position is based in a retail environment that includes the sales floor, stockroom, and receiving areas, with exposure to varying temperatures. It requires extended periods of standing and walking, frequent bending, kneeling, and reaching, lifting and carrying up to 50 pounds independently, participating in team lifts up to 100 pounds, climbing ladders, working at varying heights, and using standard retail equipment. Flexible availability, including nights, weekends, and holidays, is required based on business needs.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of relevant leadership experience in a big-box and/or high-volume retail environment.
  • Experience leading teams of 20 or more Team Members and managing at least $5 million in annual revenue or budget.
  • Customer-focused mindset and a record of delivering an exceptional in-store experience.
  • Integrity, reliability, and commitment to ethical business practices.
  • Proficiency in Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams.
  • Experience using task management, HRIS, and workforce scheduling systems.
  • Strong verbal and written communication and comprehension skills.
  • Ability to inspire, create urgency, delegate effectively, and motivate high-performing teams.
  • Ability to prioritize, multitask, and adapt to changing business needs.
  • Ability to analyze data and use insights to make informed business decisions and drive performance.
  • Ability to build and sustain a collaborative, engaging, and high-performing team culture.
  • Ability to stand and walk for extended periods and frequently bend, kneel, and reach.
  • Ability to lift and carry up to 50 pounds independently and participate in team lifts up to 100 pounds.
  • Ability to climb ladders and work at varying heights as needed.
  • Ability to work in sales floor, stockroom, and receiving areas with exposure to varying temperatures.
  • Ability to use standard retail equipment, including pallet jacks, rolling carts, and a baler.
  • Ability to perform repetitive lifting, pushing, and pulling motions.
  • Flexible availability, including nights, weekends, and holidays, based on business needs.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Lead store operations to achieve sales, profit, and overall performance goals while providing a customer-focused shopping experience.
  • Attract, hire, and develop talent; build internal bench strength and effective succession plans.
  • Coach, train, and develop Team Members to improve performance and support internal career growth.
  • Plan, delegate, and follow up to maintain a clean, safe, and well-presented store.
  • Oversee merchandising, freight flow, inventory management, safety, and customer experience.
  • Manage staffing to the labor model, scheduling, and payroll in alignment with business needs and efficiency goals.
  • Address Team Member and customer concerns with urgency, professionalism, and integrity.
  • Use financial and operational metrics, including the store scorecard, to guide strategy and improve results, loyalty, and credit performance.
  • Ensure compliance with company policies, procedures, and applicable laws and regulations.
  • Model At Home’s Values and foster a positive, inclusive, safe, collaborative, and high-performing work environment.
  • Lead team communication through regular huddles and meetings.
  • Perform additional duties as assigned.

Benefits

  • Part-time 401(k) with employer match.
  • Dental, vision, life, and disability insurance.
  • 25% store discount; seasonal Team Members are included.
  • Full-time employees receive medical insurance, flexible spending accounts, paid time off, holidays, and volunteer time in addition to the other listed benefits.
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