Store Manager

Cycle Gear • Wichita, KS

2d

About The Position

The Store Manager is responsible for managing store team members and the overall success of the store. In partnership with the Assistant Store Manager, the Store Manager holds the team accountable for sales goals and friendly, enthusiastic customer service. The role requires strong product knowledge and providing customers and team members with detailed information about product features and benefits.

The Store Manager oversees store operations, including opening and closing procedures, returns and store credit, scheduling, performance metrics and standards, and assigning tasks. They coach and communicate with the team, provide training, lead by example, support recruiting and retention, and ensure merchandising and store presentation meet company standards. The Store Manager also represents Cycle Gear at special events and contributes ideas and feedback to improve the business.

Requirements

• Sales management, product sales, and/or customer service experience.
• Demonstrated ability to lead a team that delivers results.
• A proven track record of teaching, motivating, and holding a team accountable.
• Experience with computers, including MS Excel, and POS systems such as RetailPro.
• A self-starter mentality and ability to deliver a personalized retail experience.
• An open mind and eagerness to learn and participate in the riding community.

Nice To Haves

• Experience in a specialty retail environment.
• Motorcycle riding experience, knowledge, or interest.

Responsibilities

• Manage store team members and the overall success of the store.
• Partner with the Assistant Store Manager to hold the team accountable for sales goals and customer service.
• Provide training, coach team members, lead by example, and communicate sales goals.
• Maintain product knowledge and provide detailed information about product features and benefits.
• Manage store operations, including opening and closing procedures, returns and store credit, scheduling, performance metrics and standards, and task assignments.
• Ensure merchandising follows MAPP and that the store is clean, stocked, and organized.
• Build and retain a strong team by partnering with Talent Acquisition and actively recruiting in the store and local community.
• Provide honest feedback that motivates team members to perform at their best.
• Represent Cycle Gear at special events, including annual sales meetings, Bike Nights, local motorcycle venues, and mechanic schools.

Benefits

• Medical, dental, vision, life, and accident benefits for full-time employees.
• Paid time off.
• 401(k).
• Generous employee discount.
• Voluntary DailyPay benefit, allowing secure, instant transfers of earned pay before payday.
• Training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed