Store Manager - Famous Footwear

Caleres•Phoenix, AZ

About The Position

Famous Footwear is seeking a full-time Store Manager passionate about serving the community and delivering an excellent shoe-store experience for the whole family. The Store Manager leads the store team in meeting and exceeding talent, culture, and operational responsibilities, motivating associates to achieve sales targets and growth goals. Through personal example, training, and development, the manager fosters a customer-focused in-store culture and helps associates stay current on footwear trends and product presentation. The role combines customer engagement, talent discovery and development, retail operations, business analysis, sales performance, and team-culture leadership. The Store Manager is responsible for day-to-day store operations and staffing, developing internal talent and succession plans, and promoting an inclusive environment where associates feel respected and engaged. The position requires a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours, and involves physical activity on the sales floor.

Requirements

High school diploma or GED.
1–5 years of retail store management experience; specialty retail experience preferred.
Ability to build constructive and effective relationships within store teams.
Ability to set objectives and goals and organize work to meet and exceed them.
Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
Ability to train, coach, and develop associates.
Ability to exercise independent judgment and discretion.
Skills in problem analysis, decision-making, and financial and quantitative analysis.
Expertise and proven ability in general retail practices and procedures.
Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.
Basic computer skills.
Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

Specialty retail store management experience.

Responsibilities

Inspire the team to build customer relationships and deliver operational excellence and strong customer service.
Assess associates’ strengths and development opportunities; model selling behaviors and coach associates to improve performance.
Seek and network with external talent, interview candidates, make hiring decisions, and develop succession plans for store leadership roles.
Oversee day-to-day store operations, including pricing, shipment processing, inventory, and maintaining store standards and presentation.
Make staffing decisions that account for associate availability, peak times, and seasonal demands.
Take ownership of sales goals and use business analysis and observations to refine strategies and improve results.
Coordinate operational efforts using available resources and key partnerships.
Create an inclusive, respectful, positive team environment and promote engagement to support retention and associate performance.
Train, coach, and develop associates.
Work with the Territory Sales Manager as needed.

Benefits

Monthly performance bonus for meeting goals.
Education assistance of up to $7,500 per year for full-time associates.
Career development and learning opportunities, including opportunities to grow into corporate-office roles.
30% associate discount across Caleres retail stores: Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
Relaxed dress code.
Daily access to earned pay through Dayforce Wallet, without fees.
Employee assistance programs with 24/7 access to emotional support, work-life solutions, legal guidance, financial resources, and other support.
PTO.
Health benefits.
Retirement benefits.