Store Manager - Famous Footwear

Famous Footwear•MESA, AZ

About The Position

As a full-time Store Manager at Famous Footwear, you lead a store team in serving the community and delivering an excellent shoe-shopping experience for the whole family. You motivate the team to achieve sales targets and growth goals, model effective selling behaviors, and develop associates through training, coaching, and feedback. You help create a customer-focused in-store culture and keep the team informed about products and trends. The role oversees store talent, culture, and operations. You recruit and hire talent, develop succession plans, manage daily retail operations, and make staffing decisions based on associate availability, peak periods, and seasonal needs. You use business insights and observations to refine sales strategies, support store performance, and coordinate operational efforts. You also foster an inclusive, positive team environment that supports engagement, retention, and associate performance.

Requirements

High school diploma or GED.
1–5 years of retail store management experience; specialty retail experience is preferred.
Ability to build constructive and effective relationships within store teams.
Ability to set objectives and goals and organize work to meet or exceed them.
Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
Ability to train, coach, and develop associates.
Ability to exercise independent judgment and discretion, partnering with the Territory Sales Manager as needed.
Cognitive skills that include problem analysis, decision-making, and financial and quantitative analysis.
Expertise and proven ability to lead general retail practices and procedures.
Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.
Basic computer skills.
Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

Specialty retail store management experience.

Responsibilities

Inspire customer connections by promoting customer relationships, operational excellence, and strong service delivery.
Assess associates’ strengths and development opportunities, model selling behaviors, and coach and develop team members.
Seek and network with external talent, interview and hire candidates, and build succession plans for store leadership roles.
Oversee day-to-day store operations, including pricing, shipment processing, inventory, and store standards and presentation.
Make staffing decisions that account for associate availability, peak times, and seasonal demands.
Own sales and performance goals, use business analysis and observations to improve results, and align operational efforts with available resources and partnerships.
Create an inclusive and respectful team environment, maintain a positive example, and promote team engagement to support retention and performance.
Stay current on product and style trends and educate the team about them.

Benefits

Monthly performance bonus.
Education assistance of up to $7,500 per year for full-time associates.
Career development and learning opportunities, including opportunities to grow careers at corporate offices.
30% associate discount across Caleres retail stores: Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
Relaxed dress code and a supportive small-team environment.
Daily access to earned pay through Dayforce Wallet, without fees.
Employee assistance programs with 24/7 access to emotional support, work-life solutions, legal guidance, financial resources, and other support.
PTO, health, and retirement benefit offerings.

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