Sales - Store Manager

Russell Cellular•Brambleton, VA

About The Position

Russell Cellular is seeking a Store Manager to lead a retail wireless team, deliver strong sales and service results, and create a positive customer experience. The manager leads from the front by serving customers, coaching and developing Wireless Specialists, and achieving personal and store sales goals. This is an active, customer-facing sales leadership role. The Store Manager is responsible for team hiring and development, store performance, scheduling, inventory, cash handling, and daily operations. The position also handles escalated customer concerns and maintains a clean, organized, professional store environment. Compensation includes a $15.00 per hour base rate plus uncapped commission. Average earnings are stated as up to $22.00 per hour, with the opportunity for high performers to earn more through uncapped commissions. Russell Cellular is a Verizon Authorized Retailer and describes career development, advancement, and paid training opportunities.

Requirements

  • Retail leadership, store management, or sales management experience.
  • Passion for coaching, developing, and motivating others.
  • Strong interpersonal, communication, and relationship-building skills.
  • Track record of achieving sales goals and driving team performance.
  • Ability to thrive in a fast-paced, goal-driven retail environment.
  • Flexible availability, including weekends as business needs require.

Responsibilities

  • Lead, coach, and develop a team of Wireless Specialists to exceed sales and service expectations.
  • Drive store performance through hands-on leadership, coaching, and accountability.
  • Meet personal sales goals while helping the team achieve store objectives; remain an active seller and customer-facing leader.
  • Recruit, interview, hire, train, and onboard new team members.
  • Manage scheduling, inventory, cash handling, and daily store operations.
  • Resolve escalated customer concerns and ensure an exceptional customer experience.
  • Maintain a clean, organized, and professional store environment.

Benefits

  • Medical, dental, vision, and life insurance benefits for eligible employees.
  • 401(k) with employer matching opportunities.
  • Paid time off, paid sick leave, and company holidays.
  • Employee Assistance Program (EAP).
  • Verizon discounts, sales contests, and performance incentives.
  • Career development, advancement opportunities, and paid training.
  • Same-day pay options.
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