(USA) Store Manager - Supercenter

Walmart•Hattiesburg, MS
•$110,000 - $170,000•Onsite

About The Position

The Store Manager provides overall leadership for a Walmart Supercenter, setting and communicating a strategic vision aligned with company, market, and local plans. The role directs facility operations, merchandising, sales, customer service, financial performance, compliance, and the development of management and hourly associates. The manager is responsible for building an engaged and capable workforce, including recruiting, hiring, training, mentoring, succession planning, performance management, recognition, and creating a culture of belonging. The role promotes the Open Door Policy by listening and responding to associate concerns, researching issues, applying company policies consistently, and resolving complex requests. It ensures compliance with company requirements and applicable controls, maintains safety and asset-protection practices, oversees operational and quality reviews, and addresses deficiencies through action plans. The Store Manager also represents Walmart in community engagement, outreach, media interactions, and company-sponsored programs, including sustainability efforts. The Store Manager is accountable for achieving sales and profit goals, managing expenses, budgets, forecasts, margins, and productivity, and using business indicators and analysis to improve results. The position drives effective merchandise presentation, pricing, replenishment, inventory, and customer service. It also supports the Academy training environment by meeting Academy Store standards, engaging trainees, providing job-shadowing opportunities, and contributing to talent and succession planning across supported markets. The role develops business strategies and partnerships, evaluates operational processes, identifies improvement opportunities, adopts new technologies and skills, and models company standards of integrity, ethics, customer service, respect, and continuous learning.

Requirements

  • Bachelor's degree and 2 years of general management experience, including financial accountability, plus 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination; OR 4 years of general management experience, including financial accountability, plus 4 years of experience supervising at least 50 nonexempt and at least 5 exempt associates or employees, including performance management, mentoring, hiring, and termination.
  • Successfully complete all job-required training and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and are subject to state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Experience as a Store Manager in a low-complexity store, or 1 year of experience as a Store Manager in a medium-complexity store, or 2 years of experience as a Store Manager in a high-volume retail store.
  • Experience running a fresh or dry grocery area.

Responsibilities

  • Develop and communicate a strategic vision aligned with company, market, and local plans, and direct facility operations and merchandising.
  • Supervise and develop management and hourly associates through recruiting, hiring, training, mentoring, succession planning, duty assignment, performance evaluation, and recognition.
  • Uphold the Open Door Policy by listening to associate concerns, researching issues, applying policies consistently, and providing resolutions.
  • Ensure compliance with company policies and procedures, safety and asset-protection controls, quality standards, and operational reviews; develop action plans to correct deficiencies.
  • Lead community outreach and involvement, maintain relationships with community stakeholders and media, represent the company externally, and champion company-sponsored programs and sustainability efforts.
  • Drive facility financial performance by achieving sales and profit goals, controlling expenses, managing budgets and forecasts, analyzing performance indicators, and implementing improvements.
  • Model and direct effective customer service practices so customer needs, complaints, and issues are resolved within company guidelines.
  • Drive sales through effective merchandise presentation, competitive pricing, signing, replenishment, and in-stock and inventory levels, while considering customer and market conditions.
  • Ensure the success of the Academy training environment by maintaining Academy Store standards, engaging trainees, providing job-shadowing opportunities, and supporting talent and succession planning.
  • Analyze business objectives, customer needs, costs, forecasts, and operational processes; develop and implement business strategies and plans.
  • Attract, retain, and develop a skilled and engaged workforce by diagnosing capability gaps, selecting talent, supporting mentorship, and planning for succession.
  • Cultivate integrity, ethics, compliance, respect, belonging, and accountability across the facility.
  • Develop internal and external partnerships and networks to advance business goals and community initiatives.
  • Promote customer-first decision-making, data-informed planning, continuous improvement, learning, and adoption of new technologies.

Benefits

  • Performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave.
  • Family care leave.
  • Bereavement leave.
  • Jury duty leave.
  • Voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
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