Store Manager

Break Time•Brookfield, MO

About The Position

Break Time Store Managers oversee the performance of an assigned Break Time Convenience Store. They lead store employees and focus on customer service, sales, daily operations, merchandising, financial performance, and regulatory and safety compliance. Store Managers may temporarily fill in at other Break Time locations in a Store Manager or Assistant Manager capacity as circumstances require. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties.

Requirements

  • Prior management or leadership experience.
  • High school diploma or GED equivalent.
  • At least 18 years of age.
  • Availability to work and/or support all shifts, including weekends and holidays.
  • Valid driver's license, vehicle insurance, and adequate transportation to and from the bank; the vehicle must be locked and secured when transporting deposits.
  • Ability to thrive in a fast-paced environment and work individually as well as lead a team.
  • Ability to perform mathematical calculations for transactions, shift reports, and product counts during vendor check-in.
  • Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
  • Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
  • Ability to perform duties accurately and with minimal supervision.
  • Physical ability to move and position products in a cooler at temperatures as low as 30 degrees for up to one hour and in a freezer at temperatures as low as 0 degrees.
  • Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
  • Ability to remain standing for up to nine hours per shift.
  • Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Ability to meet company requirements, including successfully completing a pre-employment background check and drug test.
  • Legal authorization to work in the United States.

Nice To Haves

  • Bachelor’s degree.
  • Experience in retail sales.

Responsibilities

  • Provide excellent customer service by engaging with customers, greeting and thanking them courteously, supporting peak hours, handling complaints, and conducting fast, accurate transactions.
  • Oversee daily store operations, including reporting, banking, inventory, bookkeeping, fuel management, facility and equipment upkeep, cleanliness, opening and closing, and food programs.
  • Execute marketing and merchandising programs, identify sales opportunities with management, maintain pricing and promotions, check in vendors, suggestively sell, and keep merchandise stocked, clean, fronted, and faced.
  • Supervise store employees by scheduling and organizing work, providing direction, training and developing staff, enforcing policies and safety requirements, monitoring productivity, conducting performance evaluations, resolving conflicts, and reviewing employee time entries.
  • Manage store finances and profitability, control shortages and expenses, participate in inventory audits, investigate audit results, work toward sales and expense goals, and perform loss-control functions.
  • Recruit, train, coach, and develop associates; promote professionalism, teamwork, and a positive work culture; and lead the team in complying with applicable local, state, and federal regulations.
  • Use store technology and perform mathematical calculations for making change, completing shift reports, and counting products.
  • Follow the scheduling template and support other Break Time locations in a Store Manager or Assistant Manager capacity when circumstances require.
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