Store Manager, Green Acres Mall
About The Position
Sephora is hiring a Store Manager to lead its Green Acres Mall store in Valley Stream, New York. The Store Manager is responsible for the store’s daily operations, business results, team development, and client experience in a dynamic, high-volume retail environment. The role includes setting direction, executing business plans, driving sales and profitability, and maintaining an inclusive, accountable store culture. The Store Manager recruits and develops talent, coaches and mentors team members, provides performance feedback, and fosters continuous learning. They ensure exceptional client service and satisfaction, resolve concerns, encourage loyalty and personalized experiences, and uphold store presentation, policies, procedures, and brand guidelines. They also optimize staffing and inventory resources while adapting to changing priorities. This is a full-time, regular, salaried exempt position performed on-site at 2034 Green Acres Mall Sunrise, Highway A120, Valley Stream, NY 11581. Availability is required for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $93,800 to $114,850; employees may also be eligible for bonuses.
Requirements
- Demonstrated success as a store manager in a high-volume, complex retail or hospitality environment.
- Ability to set strategic direction, champion store culture, drive store results, and execute business plans to achieve targets.
- Ability to recruit, inspire, and develop talent and foster a collaborative, results-oriented atmosphere.
- Strong communication and interpersonal skills, including the ability to build trust, manage conflict, facilitate complex discussions, and align teams and senior leadership.
- Passion for developing others through mentorship, real-time coaching, feedback, and a culture of learning and accountability.
- Experience creating personalized client experiences that build loyalty and satisfaction while balancing operations and business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for the entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.
Responsibilities
- Oversee daily store operations and deliver a seamless, elevated client experience while driving sales and profitability.
- Lead, coach, inspire, and empower a diverse team to foster growth, accountability, and achievement of performance goals.
- Attract, recruit, and onboard talent to build an inclusive team that embodies Sephora’s values and delivers signature service.
- Conduct performance appraisals and provide real-time feedback and mentorship to support team members’ development and engagement.
- Promote continuous learning through coaching, open dialogue, and resources for associates and leaders.
- Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to changing priorities and opportunities.
- Execute business plans and drive overall store results.
Benefits
- Medical, dental, and vision coverage for employees and dependents
- Company-paid disability and life insurance
- 401(k) with a 4% company match
- FSA and HSA programs
- Student Debt Retirement plan, allowing qualifying student loan payments to earn the Sephora 401(k) match
- Vacation paid time off, sick paid time off, and protected leave
- Training, tuition reimbursement, and leadership development
- 30% discount on merchandise and services
- Opportunities for free products or “gratis” and flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- Potential eligibility for bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
