Assistant Store Manager, Green Acres Mall
About The Position
The Assistant Store Manager supports the Store Manager in the daily operation of a Sephora store, helping deliver exceptional client experiences while driving sales and profitability. The role leads, coaches, and develops the team; recruits and onboards talent; provides feedback and performance appraisals; and fosters learning, growth, and accountability. It also supports client satisfaction and loyalty, maintains the store environment and compliance with Sephora standards, and optimizes inventory and staffing resources. This position is on-site at Green Acres Mall in Valley Stream, New York, and requires availability for evenings, weekends, and holidays.
Requirements
- Demonstrated success as a retail assistant manager in a fast-paced, high-volume environment, driving results and team performance through hands-on leadership.
- Ability to recruit, inspire, and develop talent and foster a collaborative team environment.
- Strong communication and interpersonal skills, including the ability to build trust, provide constructive feedback, and facilitate open dialogue.
- Commitment to coaching, mentorship, actionable feedback, learning, and accountability.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for the entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.
- Availability to work evenings, weekends, and holidays.
Responsibilities
- Collaborate with the Store Manager to support smooth daily store operations, exceptional client experiences, sales, and profitability.
- Coach, inspire, and empower team members to meet performance goals and support their development and accountability.
- Attract, hire, and onboard talent, building a diverse and inclusive team.
- Provide real-time coaching, actionable feedback, and ongoing support to associates.
- Conduct performance appraisals and provide mentorship to support team members’ career development and engagement.
- Deliver outstanding client service, resolve concerns, and encourage engagement through loyalty programs and personalized experiences.
- Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to changing priorities and business opportunities.
Benefits
- Medical, dental, and vision coverage
- Disability and life insurance
- 401(k) with a 4% employer match
- Flexible spending account and health savings account programs
- Student Debt Retirement plan, with qualifying student loan payments eligible to earn the 401(k) match
- Vacation paid time off, sick paid time off, and protected leave
- Training, tuition reimbursement, and leadership development
- 30% discount on merchandise and services
- Opportunities for free products or gratis and flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- Potential eligibility to earn bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
