Open Jobs Store Manager, Green Acres Mall

Sephora•Valley Stream, NY
•$93,800 - $114,850•Onsite

About The Position

The Store Manager leads the Green Acres Mall store, overseeing daily operations and delivering an elevated client experience while driving sales and profitability in a high-volume environment. The role is responsible for leading, coaching, and developing a diverse team; recruiting and onboarding talent; managing performance through appraisals and ongoing feedback; and fostering continuous learning and accountability. The Store Manager also ensures outstanding client service, resolves concerns, encourages loyalty and personalized experiences, maintains store presentation and compliance with company standards, and optimizes inventory and staffing resources. This is an onsite, salaried, full-time regular position at 2034 Green Acres Mall, Sunrise, Highway A120, Valley Stream, NY 11581. Availability is required for evenings, weekends, and holidays. The role involves lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $93,800 to $114,850. Employees may also be eligible for bonuses. The actual salary depends on factors including qualifications, relevant experience, skills, education, certifications or licenses, business factors, and geographic location. Benefits may depend on eligibility, job classification, and length of employment.

Requirements

  • Demonstrated success in a high-volume, complex retail or hospitality environment.
  • Ability to set strategic direction, champion store culture, drive store results, and execute business plans to achieve ambitious targets.
  • Ability to recruit, inspire, and develop talent and foster a collaborative, results-oriented atmosphere.
  • Strong communication and interpersonal skills, including the ability to build trust and alignment with teams and senior leadership.
  • Ability to manage conflict and facilitate complex discussions.
  • Passion for developing others through mentorship, coaching, feedback, and a culture of learning and accountability.
  • Experience creating personalized client experiences that build loyalty and satisfaction while balancing operations with business growth.
  • Availability to work evenings, weekends, and holidays.
  • Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

  • Oversee daily store operations to deliver a seamless, elevated client experience and drive sales and profitability.
  • Lead, coach, inspire, and empower a diverse team to foster growth, accountability, and achievement of performance goals.
  • Attract, recruit, and onboard talent who embody Sephora’s values and deliver signature service.
  • Conduct performance appraisals and provide actionable feedback and mentorship.
  • Promote continuous learning through coaching, open dialogue, and learning resources.
  • Deliver outstanding client service, resolve concerns, and encourage engagement through loyalty programs and personalized experiences.
  • Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
  • Optimize inventory and staffing resources while adapting to changing priorities and opportunities.
  • Set strategic direction, champion store culture, drive store results, and execute business plans to achieve targets.

Benefits

  • Medical, dental, and vision coverage for employees and dependents.
  • Company-paid disability and life insurance.
  • 401(k) with a 4% match.
  • Flexible spending account (FSA) and health savings account (HSA) programs.
  • Student Debt Retirement plan, through which eligible student loan payments qualify to earn the company 401(k) match.
  • Vacation paid time off, sick paid time off, and protected leave.
  • Training, tuition reimbursement, and leadership development.
  • 30% discount on merchandise and services, opportunities for free products or gratis, and flash sale discounts on LVMH brand products.
  • Free mental health and financial coaching resources with 24/7 access.
  • Volunteer and donation matching.
  • Potential eligibility for bonuses.
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