Open Jobs Assistant Store Manager, Northstar Mall

Sephora•San Antonio, TX

1d•Onsite

About The Position

The Assistant Store Manager supports store operations, leads and develops the team, and elevates the client experience. Working in collaboration with the Store Manager, this role helps ensure smooth daily operations, exceptional client experiences, sales growth, and profitability in a fast-paced retail environment. The Assistant Store Manager leads recruiting, onboarding, coaching, performance feedback, and team development while fostering an inclusive, accountable, and collaborative culture. The role also helps maintain Sephora’s operational, visual, and brand standards; resolve client concerns; encourage loyalty and personalized service; and optimize inventory and staffing resources. This is an on-site position at the North Star Mall store in San Antonio, Texas. Availability for evenings, weekends, and holidays is required. The position requires lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking on the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $60,100 to $73,600. Employees may also be eligible for bonuses. Salary offered depends on factors such as qualifications, relevant experience, skills, education, credentials, business considerations, and geographic location. The job posting will remain open for a minimum of five days.

Requirements

Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and elevating team performance through hands-on leadership.
Strong ability to recruit, inspire, and develop talent and foster an energetic, collaborative atmosphere.
Strong communication and interpersonal skills, including the ability to build trust, provide constructive feedback, and facilitate open dialogue.
Commitment to coaching and development through tailored mentorship, real-time coaching, and actionable feedback.
Experience creating personalized client experiences that build loyalty while balancing operational priorities and driving business growth.
Availability to work evenings, weekends, and holidays.
Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

Collaborate with the Store Manager to support smooth daily operations, exceptional client experiences, sales, and profitability.
Coach, inspire, and empower team members to meet performance goals and foster growth, development, and accountability.
Attract, hire, and onboard talent to build a diverse and inclusive team.
Deliver real-time coaching, actionable feedback, and ongoing support to develop associates.
Conduct performance appraisals and provide feedback and mentorship to support team members’ careers and engagement.
Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
Maintain a visually inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
Optimize inventory and staffing resources and adapt to changing priorities and opportunities.

Benefits

Medical, dental, and vision coverage
Employer-paid disability and life insurance
401(k) with 4% employer match
Flexible spending account (FSA) and health savings account (HSA) programs
Student Debt Retirement plan, with qualifying student loan payments earning the 401(k) match
Vacation paid time off, sick paid time off, and protected leave
Training, tuition reimbursement, and leadership development
30% discount on merchandise and services
Free product or gratis opportunities and flash sale discounts on LVMH brand products
Free mental health and financial coaching resources with 24/7 access
Volunteer and donation matching