Open Jobs Store Manager, Northwoods

Sephora•San Antonio, TX

15h•Onsite

About The Position

Sephora is hiring a Store Manager to lead its Northwoods store in San Antonio, Texas. The Store Manager oversees daily store operations in a high-volume retail environment, delivering an elevated client experience while driving sales and profitability. The role leads, recruits, coaches, and develops a diverse team; sets direction and supports team performance; and promotes learning, accountability, and an inclusive store culture. The Store Manager also maintains store presentation and policy compliance, resolves client concerns, supports loyalty and personalized service, and optimizes inventory and staffing in response to changing business needs. This is a salaried, exempt, regular, full-time position requiring on-site work at 18130 San Pedro Ave, San Antonio, TX 78232. Availability is required for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds; bending and stretching to stock shelves; standing and walking the sales floor for the entire shift; working in a fragrance-filled environment; and handling and applying products to clients, with or without accommodation. The annual base salary range is $78,200 to $95,750, and employees in this position may also be eligible for bonuses.

Requirements

Demonstrated success as a Store Manager in a high-volume, complex retail or hospitality environment.
Ability to set strategic direction, champion store culture, drive store results, and execute business plans to achieve targets.
Ability to recruit, inspire, and develop talent and foster a collaborative team environment.
Strong communication and interpersonal skills, including the ability to build trust and alignment with teams and senior leadership.
Skill in managing conflict and facilitating complex discussions.
Passion for mentoring, real-time coaching, feedback, and fostering learning and accountability.
Experience creating personalized client experiences that build loyalty and satisfaction while balancing operations and business growth.
Availability to work evenings, weekends, and holidays.
Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for the entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

Oversee daily store operations to deliver a seamless, elevated client experience and drive sales and profitability.
Lead, coach, inspire, and empower a diverse team, fostering growth, accountability, and achievement of performance goals.
Attract, recruit, and onboard talent to build an inclusive team that reflects Sephora’s values and delivers signature service.
Conduct performance appraisals and provide actionable feedback and mentorship to support team members’ development and engagement.
Promote continuous learning through coaching, open dialogue, and resources for associates and leaders.
Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
Maintain an immaculate, visually inspiring store environment and ensure compliance with policies, procedures, and brand guidelines.
Optimize inventory and staffing resources and adapt to changing priorities and business opportunities.

Benefits

Medical, dental, and vision coverage
Disability and life insurance coverage
401(k) with a 4% employer match
Flexible spending account and health savings account programs
Student Debt Retirement plan, with qualifying student loan payments earning the Sephora 401(k) match
Vacation paid time off, sick paid time off, and protected leave
Training, tuition reimbursement, and leadership development
30% discount on merchandise and services
Opportunities for free products or gratis and flash-sale discounts on LVMH brand products
24/7 access to mental health and financial coaching resources
Volunteer and donation matching
Potential eligibility for bonuses