Open Jobs Store Manager, Garden State

Sephora•Paramus, NJ

1d•Onsite

About The Position

As Store Manager at Sephora, you’ll lead store operations, develop and coach your team, and elevate the client experience. You’ll inspire your team, customers, and community while driving sales, profitability, and store performance in a high-volume retail environment. The role is performed on-site at 1 Garden State Plaza, Paramus, New Jersey. Availability is required for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds; bending and stretching to stock shelves; standing and walking the sales floor for an entire shift; working in a fragrance-filled environment; and handling and applying products to clients, with or without accommodation. The annual base salary range is $103,200 to $126,400. Employees in this position may also be eligible to earn bonuses. Actual salary depends on factors including qualifications, relevant experience, skills, education, certifications or licenses, business factors, and geographic location.

Requirements

Demonstrated success in a high-volume, complex retail or hospitality environment.
Ability to set strategic direction, champion store culture, drive overall store results, and execute business plans to achieve targets.
Ability to recruit, inspire, and develop talent and foster a collaborative, results-oriented atmosphere.
Exceptional communication and interpersonal skills, including the ability to build trust and alignment with teams and senior leadership.
Ability to manage conflict and facilitate complex discussions.
Passion for empowering teams through mentorship, real-time coaching, feedback, and a culture of learning and accountability.
Experience creating personalized client experiences that build loyalty and satisfaction while balancing operations and business growth.
Availability to work evenings, weekends, and holidays.
Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

Oversee daily store operations to deliver a seamless, elevated client experience and drive sales and profitability.
Lead, coach, inspire, and empower a diverse team, fostering growth, accountability, and achievement of performance goals.
Attract, recruit, and onboard talent to build an inclusive team that embodies Sephora’s values and delivers signature service.
Conduct performance appraisals and provide timely, actionable feedback and mentorship.
Promote ongoing learning through coaching, open dialogue, and resources for associates and leaders.
Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
Maintain a visually inspiring, immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
Optimize inventory and staffing resources and adapt to changing priorities and opportunities.
Set strategic direction, champion store culture, drive store results, and execute business plans to achieve targets.
Build trust, clarity, and enthusiasm with teams and senior leadership; manage conflict and facilitate complex discussions.
Balance store operations with business growth and create personalized experiences that foster client loyalty and satisfaction.

Benefits

Medical, dental, and vision coverage for employees and dependents.
Company-paid disability and life insurance.
401(k) plan with a 4% company match.
Flexible spending account (FSA) and health savings account (HSA) programs.
Student Debt Retirement plan, with student loan payments qualifying to earn the company 401(k) match.
Vacation paid time off, sick paid time off, and protected leave.
Training, tuition reimbursement, and leadership development.
30% discount on merchandise and services, opportunities for free products or “gratis,” and flash sale discounts on LVMH brand products.
Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse.
Volunteer and donation matching.
Potential eligibility for bonuses.