Assistant Store Manager, Northstar Mall

Sephora•San Antonio, TX

3d•$60,100 - $73,600•Onsite

About The Position

The Assistant Store Manager supports the Store Manager with daily store operations and exceptional client experiences while driving sales and profitability. This role leads, recruits, coaches, and develops a diverse team; promotes learning, accountability, and strong performance; resolves client concerns and builds engagement through loyalty programs and personalized service; and maintains Sephora’s store, policy, procedure, and brand standards. The position also optimizes inventory and staffing resources and adapts to changing priorities in a fast-paced retail environment. This is an on-site, salaried, full-time role at 7400 San Pedro Ave, #104, San Antonio, Texas. Availability is required for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $60,100–$73,600; employees may also be eligible for bonuses.

Requirements

Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and elevating team performance through hands-on leadership.
Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
Strong communication and interpersonal skills, including the ability to build trust and provide constructive feedback.
Commitment to coaching and development through tailored mentorship, real-time coaching, and actionable feedback.
Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
Availability to work evenings, weekends, and holidays.
Ability to lift and carry up to 50 pounds; bend and stretch to stock shelves; stand and walk the sales floor for an entire shift; work in a fragrance-filled environment; and handle and apply products to clients, with or without accommodation.

Responsibilities

Collaborate with the Store Manager to support daily store operations, deliver exceptional client experiences, and drive sales and profitability.
Lead, coach, inspire, and empower the team to meet performance goals and foster development and accountability.
Attract, hire, and onboard talent to build a diverse and inclusive team.
Provide real-time coaching, actionable feedback, and ongoing support to develop associates.
Conduct performance appraisals and provide feedback and mentorship to support team members’ career development and engagement.
Deliver outstanding client service, resolve concerns, and encourage engagement through loyalty programs and personalized experiences.
Maintain a visually inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
Optimize inventory and staffing resources and adapt to shifting priorities and opportunities.

Benefits

Medical, dental, and vision coverage for employees and dependents.
Employer-paid disability and life insurance.
401(k) with a 4% employer match.
Flexible spending account (FSA) and health savings account (HSA) programs.
Student Debt Retirement plan that allows qualifying student loan payments to earn the Sephora 401(k) match.
Vacation paid time off, sick paid time off, and protected leave.
Training, tuition reimbursement, and leadership development.
30% discount on merchandise and services, free product or “gratis,” and flash sale discounts on LVMH brand products.
Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse.
Volunteer and donation matching.
Potential eligibility to earn bonuses.