Assistant Store Manager Truenorth/Northstar (11 month Year Around)

Vail Resorts • Truckee, CA

6d

About The Position

The Assistant Store Manager provides high-end customer service and store support, directly overseeing rental and retail associates and the day-to-day operation of the store. The role helps maintain business standards, has increased decision-making authority, represents the brand, and helps drive culture in retail and rental stores. The position also fulfills day-to-day organizational work as needed.

Requirements

• At least 18 years of age.
• Proficiency in Microsoft Office applications.
• Excellent written and verbal communication skills.
• Minimum of 2 years of leadership experience.
• 2 years of retail and/or rental experience.
• Knowledge of and passion for talent development.
• Self-motivated, with the ability to multitask.
• Able to work as a team player in a fast-paced, stressful environment.
• Desire to provide guests with the highest customer-service standards.

Nice To Haves

• Familiarity with rental and retail point-of-sale systems.

Responsibilities

• Manage a team of 2–10 multi-unit employees.
• Provide team members with consistent, direct feedback, coaching, and guidance.
• Design, execute, and track training plans.
• Ensure the department and staff have necessary supplies.
• Create a rewarding work environment and foster a team atmosphere.
• Protect company assets through loss-prevention techniques.
• Manage rental and retail product inventory.
• Communicate ideas and issues to Store and Regional Managers.
• Manage operational budgets and payroll.
• Stay current on industry products and trends and demonstrate product knowledge.
• Perform administrative duties.
• Perform other duties as assigned.

Benefits

• Free employee ski passes.
• Discounted lift tickets for friends and family.
• Free ski lessons.
• Employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) retirement plan.
• Employee Assistance Program.
• Training and professional development.
• Referral Program.
• Health, medical, dental, and vision insurance for eligible full-time roles; seasonal employees are eligible after working 500 hours.
• Free ski passes for dependents.
• Critical Illness and Accident plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed