Open Jobs Assistant Store Manager - Harrisburg
About The Position
Sephora is hiring an Assistant Store Manager to support store operations, lead and develop the team, and elevate the client experience at its Harrisburg store. Working with the Store Manager, this role supports smooth daily operations while driving sales, profitability, and exceptional service in a fast-paced retail environment. The Assistant Store Manager recruits and onboards talent, coaches employees, provides feedback and performance appraisals, resolves client concerns, and encourages loyalty and personalized client experiences. The role also maintains store presentation and compliance with Sephora policies, procedures, and brand guidelines while optimizing inventory and staffing resources. This is an on-site, salaried exempt, full-time regular position at The Shoppes at Susquehanna Marketplace in Harrisburg, Pennsylvania. Availability is required for evenings, weekends, and holidays. The annual base salary range is $60,100 to $73,600, and employees in the position may also be eligible for bonuses.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and elevating team performance through hands-on leadership.
- Strong ability to recruit, inspire, and develop talent and foster an energetic, collaborative atmosphere.
- Strong communication and interpersonal skills, including the ability to build trust and clarity, deliver constructive feedback, and facilitate open dialogue.
- Commitment to empowering teams through mentorship, real-time coaching, and actionable feedback.
- Experience creating memorable, personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, and stand and walk the sales floor for an entire shift.
- Ability to work in a fragrance-filled environment and handle and apply products to clients, with or without accommodation.
- Availability to work evenings, weekends, and holidays.
Responsibilities
- Collaborate with the Store Manager to support daily operations, deliver exceptional client experiences, and drive sales and profitability.
- Lead, coach, inspire, and empower the team to meet performance goals and foster growth, development, and accountability.
- Attract, hire, and onboard talent while building a diverse and inclusive team.
- Provide ongoing learning support, real-time coaching, actionable feedback, and mentorship.
- Conduct performance appraisals and support employees’ engagement and career development.
- Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to changing priorities and opportunities.
Benefits
- Medical, dental, and vision coverage
- Employer-paid disability and life insurance
- 401(k) with 4% employer match
- Flexible Spending Account (FSA) and Health Savings Account (HSA) programs
- Student Debt Retirement plan, with qualifying student loan payments eligible to earn the Sephora 401(k) match
- Vacation paid time off, sick paid time off, and protected leave
- Training, tuition reimbursement, and leadership development
- 30% discount on merchandise and services
- Opportunities for free products or gratis and flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- Potential eligibility for bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
