Open Jobs Assistant Store Manager - Orem, UT
About The Position
The Assistant Store Manager supports Sephora’s store operations, team development, and client experience. In collaboration with the Store Manager, this role helps ensure smooth daily operations while driving sales and profitability in a fast-paced retail environment. The Assistant Store Manager leads, coaches, and develops the team; recruits and onboards talent; provides performance feedback and mentorship; and delivers outstanding, personalized client service. The role also maintains store presentation and compliance with Sephora policies, procedures, and brand guidelines, while optimizing inventory and staffing resources. This is an on-site, salaried exempt, regular full-time position in Orem, Utah, with availability required for evenings, weekends, and holidays. The annual base salary range is $63,100 to $77,350, and employees may also be eligible for bonuses.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and team performance through hands-on leadership.
- Strong ability to recruit, inspire, and develop talent and foster a collaborative atmosphere.
- Excellent communication and interpersonal skills, including the ability to build trust, deliver constructive feedback, and facilitate open dialogue.
- Commitment to coaching and developing teams through mentorship, real-time coaching, and actionable feedback.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for the entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to support daily operations, exceptional client experiences, sales, and profitability.
- Coach, inspire, and empower team members to meet performance goals and foster growth, development, and accountability.
- Attract, hire, and onboard talent to build a diverse and inclusive team.
- Provide ongoing learning, real-time coaching, actionable feedback, and support to develop associates.
- Conduct performance appraisals and provide mentorship to support team members’ career development and engagement.
- Deliver outstanding client service, resolve concerns, and promote engagement through loyalty programs and personalized experiences.
- Maintain an inspiring, immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to changing priorities and opportunities.
Benefits
- Medical, dental, and vision coverage
- Disability and life insurance
- 401(k) with 4% match
- Flexible Spending Account (FSA) and Health Savings Account (HSA) programs
- Student Debt Retirement plan with qualifying student loan payments eligible to earn Sephora’s 401(k) match
- Paid vacation and sick time off, and protected leave
- Training, tuition reimbursement, and leadership development
- 30% discount on merchandise and services
- Free products or “gratis” and flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- Potential eligibility for bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
