Open Jobs Assistant Store Manager- Zona Rosa
About The Position
The Assistant Store Manager supports Sephora store operations, leads and develops the team, and elevates the client experience. In collaboration with the Store Manager, this role helps ensure smooth daily operations while driving sales and profitability in a fast-paced retail environment. The Assistant Store Manager recruits and onboards talent, coaches associates, provides performance feedback and mentorship, resolves client concerns, and supports loyalty and personalized service. The role also maintains store presentation and policy compliance, and optimizes inventory and staffing resources. This position is on-site at 8758 NW Prairie View Road, Kansas City, Missouri, and requires availability for evenings, weekends, and holidays. Physical demands include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and team performance.
- Ability to recruit, inspire, and develop talent and foster a collaborative team environment.
- Strong communication and interpersonal skills, including the ability to build trust and deliver constructive feedback.
- Commitment to coaching, mentorship, actionable feedback, learning, and accountability.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds; bend and stretch to stock shelves; stand and walk the sales floor for an entire shift; work in a fragrance-filled environment; and handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to support daily operations and deliver excellent client experiences while driving sales and profitability.
- Coach, inspire, and empower the team to meet performance goals and foster growth, development, and accountability.
- Attract, hire, and onboard talent to build a diverse and inclusive team.
- Deliver real-time coaching, actionable feedback, and ongoing support to develop associates.
- Conduct performance appraisals and provide feedback and mentorship to support team members’ careers and engagement.
- Deliver outstanding client service, resolve concerns, and encourage engagement through loyalty programs and personalized experiences.
- Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources, adapting to changing priorities and opportunities.
Benefits
- Medical, dental, and vision coverage
- Company-paid disability and life insurance
- 401(k) with 4% match
- Flexible spending and health savings account programs
- Student Debt Retirement plan with qualifying student loan payments eligible for the Sephora 401(k) match
- Vacation paid time off, sick paid time off, and protected leave
- Training, tuition reimbursement, and leadership development
- 30% discount on merchandise and services
- Free product or gratis opportunities and flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- May be eligible to earn bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
