Assistant Store Manager- Zona Rosa
About The Position
The Assistant Store Manager supports the Store Manager with daily store operations and client experience, driving sales and profitability in a fast-paced retail environment. The role leads, coaches, and develops the store team; recruits and onboards talent; provides performance feedback and appraisals; and helps create a diverse, inclusive, and accountable team. The Assistant Store Manager also delivers outstanding client service, resolves concerns, encourages loyalty and personalized experiences, maintains store presentation and compliance with company standards, and optimizes inventory and staffing resources. This is an on-site position at the Zona Rosa store in Kansas City, Missouri. Availability is required for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, and working in a fragrance-filled environment. The role also involves handling and applying products to clients, with or without accommodation.
Requirements
- Demonstrated success as a retail assistant manager in a fast-paced, high-volume environment, driving results and elevating team performance through hands-on leadership.
- Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
- Strong communication and interpersonal skills, including the ability to build trust, deliver constructive feedback, and facilitate open dialogue.
- Commitment to coaching, mentorship, actionable feedback, learning, and accountability.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment.
- Ability to handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to support smooth daily operations, exceptional client experiences, sales, and profitability.
- Lead, coach, inspire, and empower team members to meet performance goals and support their growth and accountability.
- Attract, hire, and onboard talent to build a diverse and inclusive team.
- Deliver real-time coaching, actionable feedback, mentorship, and ongoing support.
- Conduct performance appraisals and help team members develop and remain engaged.
- Deliver outstanding client service, resolve concerns, and encourage engagement through loyalty programs and personalized experiences.
- Maintain an immaculate, visually inspiring store environment and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources while adapting to shifting priorities and opportunities.
Benefits
- Medical, dental, and vision coverage.
- Employer-paid disability and life insurance.
- 401(k) with a 4% match.
- Flexible spending account (FSA) and health savings account (HSA) programs.
- Student Debt Retirement plan, with qualifying student loan payments eligible to earn the 401(k) match.
- Vacation paid time off, sick paid time off, and protected leave.
- Training, tuition reimbursement, and leadership development.
- 30% discount on merchandise and services, free product or gratis opportunities, and flash sale discounts on LVMH brand products.
- Free mental health and financial coaching resources, with 24/7 access to Modern Health and Financial Finesse.
- Volunteer and donation matching.
- Potential eligibility to earn bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
