Assistant Store Manager - Orem, UT
About The Position
The Assistant Store Manager supports the Store Manager in running store operations, leading and developing the team, and elevating the client experience. The role helps drive sales and profitability in a fast-paced retail environment while maintaining a welcoming, inclusive, and visually inspiring store. The Assistant Store Manager recruits and onboards talent, coaches and mentors associates, provides feedback and performance appraisals, resolves client concerns, promotes loyalty and personalized service, and ensures compliance with company policies, procedures, and brand standards. The position is on-site at the Orem, Utah store and requires availability for evenings, weekends, and holidays. The role includes physical work such as lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $63,100 to $77,350, and employees may also be eligible for bonuses.
Requirements
- Demonstrated success as a retail assistant manager in a fast-paced, high-volume environment, driving results and improving team performance through hands-on leadership.
- Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
- Strong communication and interpersonal skills, including the ability to build trust, deliver constructive feedback, and facilitate open dialogue.
- Commitment to coaching, mentorship, actionable feedback, learning, and accountability.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to support smooth daily operations, exceptional client experiences, sales, and profitability.
- Lead, coach, inspire, and empower team members to meet performance goals and foster growth, development, and accountability.
- Attract, hire, and onboard talent to build a diverse and inclusive team.
- Deliver real-time coaching, actionable feedback, and ongoing support to develop associates.
- Conduct performance appraisals and provide mentorship to support team members’ career development and engagement.
- Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain a visually inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources while adapting to shifting priorities and opportunities.
Benefits
- Medical, dental, and vision coverage for employees and dependents.
- Company-paid disability and life insurance.
- 401(k) plan with a 4% company match.
- Flexible Spending Account (FSA) and Health Savings Account (HSA) programs.
- Student Debt Retirement plan, allowing eligible student loan payments to earn the company 401(k) match.
- Vacation paid time off, sick paid time off, and protected leave.
- Training, tuition reimbursement, and leadership development.
- 30% discount on merchandise and services, free product or gratis opportunities, and flash sale discounts on LVMH brand products.
- Free mental health and financial coaching resources, with 24/7 access to Modern Health and Financial Finesse.
- Volunteer and donation matching.
- Potential eligibility for bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
