Assistant Store Manager, Green Acres Mall
About The Position
The Assistant Store Manager supports the Store Manager in running daily store operations, leading and developing the team, delivering exceptional client experiences, and driving sales and profitability. The role involves recruiting and onboarding talent, coaching and mentoring associates, providing performance feedback and appraisals, resolving client concerns, and promoting loyalty and personalized service. The Assistant Store Manager also maintains Sephora’s store presentation and compliance standards and optimizes inventory and staffing resources in a fast-paced retail environment. This is a regular, full-time, salaried exempt position based on-site at the Green Acres Mall store in Valley Stream, New York. Availability is required for evenings, weekends, and holidays. The annual base salary range is $72,100–$88,350, and employees may also be eligible for bonuses. The salary offered depends on factors including qualifications, relevant experience, skills, education, certifications, and geographic location.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and improving team performance through hands-on leadership.
- Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
- Excellent communication and interpersonal skills, including the ability to build trust, deliver constructive feedback, and facilitate open dialogue.
- Commitment to coaching, mentorship, actionable feedback, learning, and accountability.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Ability to work on-site at the Green Acres Mall location.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, and work in a fragrance-filled environment.
- Ability to handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to support smooth daily operations and deliver exceptional client experiences while driving sales and profitability.
- Lead, coach, inspire, and empower the team to meet performance goals and foster growth, development, and accountability.
- Attract, hire, and onboard talent to build a diverse and inclusive team.
- Provide real-time coaching, actionable feedback, mentorship, and ongoing support to associates.
- Conduct performance appraisals and support team members’ career development and engagement.
- Deliver outstanding client service, resolve concerns, and promote loyalty programs and personalized experiences.
- Maintain an immaculate, visually inspiring store environment and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to shifting priorities and business opportunities.
Benefits
- Medical, dental, and vision coverage
- Company-paid disability and life insurance
- 401(k) with 4% match
- Flexible spending account (FSA) and health savings account (HSA) programs
- Student Debt Retirement plan that allows qualifying student loan payments to earn the Sephora 401(k) match
- Paid vacation time off, paid sick time off, and protected leave
- Training, tuition reimbursement, and leadership development
- 30% discount on merchandise and services, opportunities for free products or gratis, and flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
