Open Jobs Assistant Store Manager, Green Acres Mall

Sephora•Valley Stream, NY
•Onsite

About The Position

The Assistant Store Manager supports store operations, leads and develops the team, and elevates the client experience. In collaboration with the Store Manager, this role helps ensure smooth daily operations, exceptional service, and sales and profitability in a fast-paced retail environment. The Assistant Store Manager recruits and onboards talent, coaches and mentors associates, conducts performance appraisals, and fosters learning, accountability, and an inclusive team culture. The role also upholds store presentation and policy standards, resolves client concerns, promotes loyalty and personalized experiences, and optimizes inventory and staffing resources. This is an on-site position at the Green Acres Mall location in Valley Stream, New York. Availability is required for evenings, weekends, and holidays. The position requires lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for the entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation.

Requirements

  • Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and team performance through hands-on leadership.
  • Ability to recruit, inspire, and develop talent and foster a collaborative atmosphere.
  • Strong communication and interpersonal skills, including the ability to build trust, provide constructive feedback, and facilitate open dialogue.
  • Commitment to coaching, mentorship, actionable feedback, learning, and accountability.
  • Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
  • Availability to work evenings, weekends, and holidays.
  • Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for the entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

  • Collaborate with the Store Manager to support smooth daily operations, exceptional client experiences, sales, and profitability.
  • Coach, inspire, empower, and develop the team to meet performance goals and foster growth and accountability.
  • Attract, hire, and onboard talent to build a diverse and inclusive team.
  • Provide real-time coaching, actionable feedback, mentorship, and ongoing support to associates.
  • Conduct performance appraisals and support team members’ career development and engagement.
  • Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
  • Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
  • Optimize inventory and staffing resources, adapting to shifting priorities and business opportunities.

Benefits

  • Medical, dental, and vision coverage
  • Company-paid disability and life insurance
  • 401(k) with 4% match
  • FSA and HSA programs
  • Student Debt Retirement plan, with student loan payments qualifying to earn the company 401(k) match
  • Paid vacation time off and paid sick time off
  • Protected leave
  • Training and tuition reimbursement
  • Leadership development
  • 30% discount on merchandise and services
  • Opportunities for free products or gratis
  • Flash sale discounts on LVMH brand products
  • Free mental health and financial coaching resources with 24/7 access
  • Volunteer and donation matching
  • Potential eligibility to earn bonuses
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