Meta Lab Store Manager
About The Position
The Store Manager leads a compact, high-impact team at a Meta Lab Retail location in a premium shopping destination. The role focuses on immersive, hands-on demonstrations of Meta Smart Glasses and Quest mixed-reality products, building meaningful customer relationships, and delivering business results. The manager balances customer experience, people development, operational excellence, and business performance while upholding Meta’s brand standards and customer promise. These locations emphasize experiential rather than transactional retail. Channel Partners is Meta Retail’s exclusive talent and operations partner.
Requirements
- High school diploma or equivalent.
- At least 5 years of retail sales management experience.
- Proven success leading customer-facing retail teams.
- Strong leadership and people-development skills.
- Business acumen and the ability to make data-driven decisions.
- Excellent communication and interpersonal skills.
- Skill in performance management and conflict resolution.
- Adaptable and self-motivated.
- Passion for technology and customer excellence.
- Flexible availability, including the ability to be on call as needed.
Nice To Haves
- Experience in high-traffic environments.
Responsibilities
- Deliver immersive product demonstrations, build authentic customer relationships, and create Meta-branded experiences that drive customer acquisition, retention, and satisfaction.
- Recruit, hire, and develop talent through ongoing coaching; foster accountability and collaboration; and model professionalism and strong communication.
- Drive sales and conversion metrics, turn store traffic into engagement and revenue, analyze performance data, and adjust strategies.
- Maintain operational excellence in scheduling, inventory, and reporting.
- Serve as a subject-matter expert on Meta wearable and mixed-reality products, stay current on product innovations, communicate value propositions, and explain complex technology clearly to customers.
- Set clear expectations, hold the team accountable, communicate effectively, and represent the Meta brand professionally in high-visibility environments.
Benefits
- Biweekly pay plus retention bonus.
- Health and wellness benefits plans.
- Paid time off and holidays.
- 401(k) with employer matching.
- Paid training.
- Employee discounts.
- Referral bonus.
- Flexible spending accounts for parking, transit, dependents, and healthcare costs.
- Opportunity to work with a growing company that rewards and promotes its employees.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
