Meta Lab Store Manager

Channel Partner Solutions. • Columbus, OH

8d • $85,000 - $90,000 • Onsite

About The Position

The Store Manager leads a compact, high-impact team at a Meta Lab retail location in a premier mall or outdoor lifestyle center. The role delivers immersive, hands-on experiences with Meta Smart Glasses and Quest mixed-reality products, building customer relationships and driving measurable business results. This is experiential retail rather than transactional retail, with responsibility for customer experience, team development, business performance, and operational excellence while upholding Meta’s brand standards and customer promise. Channel Partners is Meta Retail’s exclusive talent and operations partner.

The manager recruits, hires, coaches, and develops team members; drives sales and customer engagement; manages scheduling, inventory, and reporting; and serves as a knowledgeable product expert. The position requires flexible availability and the ability to be on call as needed. The stated annual pay range is USD $85,000–$90,000.

Requirements

• High school diploma or equivalent.
• At least 5 years of retail sales management experience.
• Proven success leading customer-facing retail teams.
• Strong leadership and people-development skills.
• Business acumen and data-driven decision-making ability.
• Excellent communication and interpersonal skills.
• Skill in performance management and conflict resolution.
• Adaptability and self-motivation.
• Passion for technology and customer excellence.
• Flexible availability and ability to be on call as needed.

Nice To Haves

• Experience in high-traffic environments.

Responsibilities

• Deliver immersive product demonstrations and build authentic customer relationships.
• Create Meta-branded customer experiences and drive customer acquisition, retention, and satisfaction.
• Recruit, hire, and develop high-potential employees through ongoing coaching.
• Foster accountability and collaboration, model professionalism, and communicate expectations clearly.
• Drive sales and conversion metrics, turning store traffic into engagement and revenue.
• Analyze performance data and adjust strategies accordingly.
• Maintain operational excellence in scheduling, inventory, and reporting.
• Serve as a subject-matter expert on Meta wearable and mixed-reality products, stay current on innovations, communicate product value, and explain complex technology clearly to customers.
• Represent the Meta brand professionally in high-visibility environments.
• Hold the team accountable and manage performance and conflict.

Benefits

• Biweekly pay and retention bonus
• Health and wellness benefits plans
• Paid time off and holidays
• 401(k) with employer matching
• Paid training
• Employee discounts
• Referral bonus
• Flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that rewards and promotes employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED